Pietro Masullo | Page 14

There is no reason that this process should have taken 5 hours. I came in with an appointment with Ching for 2, apparently he didn't remember the appointment as he had another another customer. Met with Pie hours. I came in with an appointment with Ching for 2, apparently he didn't remember the appointment as he had another another customer. Met with Pietro who was lovely. However, after getting daily phone calls from Ford as well as knowing exactly what car I wanted (had the VIN)...and the fact that I have been a lease customer for 9 years, one would think this would be a simple transaction. 5 hours is unacceptable- pretend negotiations are unacceptable. I had pleaded for a price quote in advance and was given some malarkey about equity in my former lease. The price negotiations featured deceptive and often incorrect math. I came prepared, why couldn't the dealership? This will be my last Ford. More

by Slp Verified Customer Verified Customer

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I was pleased with the dealership Pietro was very helpful I would recommend Lincoln Thank you helpful I would recommend Lincoln Thank you More

by ROU1726 Verified Customer Verified Customer

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Mr hansen was great very happy with the whole experience staff was very accommodating and professional no nonsense thanks. staff was very accommodating and professional no nonsense thanks. More

by V.pellettiere Verified Customer Verified Customer

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Knowledgeable and Trustworthy is all that important! DANA has it all! Their follow up is superb and to what extent they will go to is amazing! DANA has it all! Their follow up is superb and to what extent they will go to is amazing! More

by SPANKY Verified Customer Verified Customer

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Worked with Pietro Masullo and he helped make my overall purchase experience smooth and seamless. purchase experience smooth and seamless. More

by azigelman0 Verified Customer Verified Customer

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