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Phillip Lombardi
Phillip Lombardi | Page 2
Service Advisor
Lia Toyota of Northampton
280 King Street
Northampton, MA 01060
18 Reviews
18 Reviews of Phillip Lombardi
September 07, 2023
Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealership! More
by Sheilahbolger
Other Employees Tagged: Lindsay Heart
July 05, 2023
Lia Toyota of Northampton is a great place to do all your vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi w vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi went over all my needs and provided a clear review of all that was being done. In addition, their prices are competitive, and they have specials that you can take advantage of to save some money. More
by hhvmcr
Other Employees Tagged: Michael Ortiz, Lindsay Heart, Caroline Donnelly , Dominick Finochiaro
June 18, 2023
Philip Lombardi is an excellent service representative. He was courteous and knowledgeable, and was attentive as I explained what I believed was the issue with my car. Lia fixed my car promptly and to my s He was courteous and knowledgeable, and was attentive as I explained what I believed was the issue with my car. Lia fixed my car promptly and to my satisfaction. I’ve been a Lia Toyota customer for many years and will continue to be in the future. More
by Terry
April 24, 2023
My charging issue was solved. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. More
by bicyclebillyb
April 23, 2023
Philip Lombardi made all the difference in my service experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced which was overdue. I will definitely contact Philip when I need to have my vehicle serviced again. Frederick Krafft More
by fritzkrafft
March 23, 2023
I had an excellent service advisor Philip Lombardi. He was greeting me with a big smile. He knew what I needed and assured me that things would be done to my satisfaction. He got me a ride home so that He was greeting me with a big smile. He knew what I needed and assured me that things would be done to my satisfaction. He got me a ride home so that I did not have to wait there for hours. He called me to report the progress of the work and found me a better deal for my tires. I was extremely satisfied. What I liked most was Philip Lombardi way of talking, he made me feel I was an important customer who would be treated and served well. I am sure I will come back for service. More
by Nhiem Nguyen
March 22, 2023
Although we live an hour away, we have been loyal customers of Lia Toyota for many years. It is the one Toyota dealer we can trust. Sales and service reps are not pushy as in other dealers. They don’ customers of Lia Toyota for many years. It is the one Toyota dealer we can trust. Sales and service reps are not pushy as in other dealers. They don’t over sell. Service rep Caroline Donnelly is especially admirable. She is supportive and accountable. She cares about the quality of her work. You feel cared for. Lindsay Heart is also great. More
by philmilgrom
Other Employees Tagged: Lindsay Heart, Gerald Leclaire, Caroline Donnelly , Jonathan Eliza
March 21, 2023
Philip Lombardi was really helpful when my car's gear shift would not work. I felt like he really understood my needs and tried his best to arrange for quick diagnostic and service. He kept me informed e shift would not work. I felt like he really understood my needs and tried his best to arrange for quick diagnostic and service. He kept me informed every step of the way and I felt like I was glad he was my contact to finding out about my car. I hope you leave this review in his employee record as he is very good at listening, implementing plans for the repair of one's car, and he is very professional in all of his contacts with customers. I am glad he works at our Toyota dealership and I plan on coming back because of my recent positive experiences there. Thank you for the opportunity to give this feedback! Sincerely, Therese Kim More
by Theresekim
Other Employees Tagged: Whoever worked in the office answering the service line was also wonderful but I don't know her name.
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