Phil Byrd | Page 6

Purchased my first Honda in 2007, my second in 2011, and my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exception my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exceptional in every way. What they promised, they delivered 100%. They offered a very competitive price over the phone, delivered the vehicle sooner than expected, every step of the sales process they exceeded my high expectations once again! With one’s time AND money being more valuable than ever, start with Norm Reeves Honda Superstore Cerritos first. Than you Phil and Linda very much. More

Report | Print

my first experience with Ignacio and Shawn was not pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. More

by kmaraiza98 Verified Customer Verified Customer

Report | Print

Very professional, very satisfied with the customer service. All the information I needed was provided service. All the information I needed was provided More

by gsukiass Verified Customer Verified Customer

Report | Print

Friendly fast service. Knowledgeable sales people and they do not pressure you to buy products you do not want. Knowledgeable sales people and they do not pressure you to buy products you do not want. More

by gotoy2001 Verified Customer Verified Customer

Report | Print

Thank you so much to Ty , Allen and Mike for your help on purchasing my new Honda ! the process was so smooth and pleasant. I am so happy with my car ! may god bless the three of you ! purchasing my new Honda ! the process was so smooth and pleasant. I am so happy with my car ! may god bless the three of you ! More

Report | Print

It was a straightforward process from initial contact to test drive to financing. Phil Byrd was very knowledgeable about the vehicle and kept his word about everything we discussed before I made it to the d test drive to financing. Phil Byrd was very knowledgeable about the vehicle and kept his word about everything we discussed before I made it to the dealership. More

by jaster32 Verified Customer Verified Customer

Report | Print

Honda HRV has promised that the car gives 25 miles in city but it’s below 20 miles in one gallon. I’m extremely disappointed. It’s not what it promised. city but it’s below 20 miles in one gallon. I’m extremely disappointed. It’s not what it promised. More

by Rahul Verified Customer Verified Customer

Report | Print

We have been to Phil 3 different times and every single time he has made the car buying experience super smooth and easy. I would definitely recommend Phil if you want the best car buying experience! time he has made the car buying experience super smooth and easy. I would definitely recommend Phil if you want the best car buying experience! More

Report | Print

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

Report | Print

Excellent and straight forward. Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future More

by beautring Verified Customer Verified Customer

Report | Print