Peter Larson | Page 29

I couldn't have been more pleased. Everything about this purchasing experience was first rate. I had spoken to a number of sales people at other Volvo dealerships and felt like I wasn' Everything about this purchasing experience was first rate. I had spoken to a number of sales people at other Volvo dealerships and felt like I wasn't always getting straight answers. My experience at Volvo Cars Silver Spring was entirely different. They were transparent in their pricing, they gave me an excellent price, they did not pressure me to buy a car or make a decision before I was ready to, they were honest and easy to work with, and the people I worked with could answer every question I had. I really couldn't have had a better experience. More

Report | Print

Thankful for our 2019 Volvo Peter, thank you for taking wife and through the process of owing a volvo. From the moment we entered the dealership and met you, we had a wonderful Peter, thank you for taking wife and through the process of owing a volvo. From the moment we entered the dealership and met you, we had a wonderful experience. Your attention to detail in carefully explaining each of the features has greatly added to our enjoyment of purchasing. Your willingness to make yourself available after purchase has been tremendous. I'm sure we'll swing by in the future just to say thanks again. A Happy Marine Alvin & Renee More

Report | Print

No pain. First time purchasing a CPO vehicle; purchased new in the past. Best car buying experience overall! Peter was great -- seems to be a straight shooter, First time purchasing a CPO vehicle; purchased new in the past. Best car buying experience overall! Peter was great -- seems to be a straight shooter, as am I. And Wyman, your finance person, was also great, very accommodating and moved the process along, which I appreciate. We are all busy and I like to know that people respect my time, as I do theirs. Then Neal was kind enough to take his time to show me how to use the Navigation system. This is my third Volvo, but I never had Navigation. And since moving to Laurel, I have brought my car to your dealership for service, and Jose has also been responsive and took good care of my car. More

Report | Print

End of car shopping I have been looking for a car for a week and a half to no avail . I was told to go to Herb Gordon Volvo and talk to Ed Sarecky. Well needless to sa I have been looking for a car for a week and a half to no avail . I was told to go to Herb Gordon Volvo and talk to Ed Sarecky. Well needless to say I finally felt like someone was really listening to me and willing to help with my decision. After my decision I was sent to deal with Peter Larsen who totally made me feel at home and listened to all of my questions. I was totally put at ease. Peter handled all of my car buying needs . I will continue to recommend Herb Gordon and Ed and Peter as they gave me the best service I have had from my time spent looking for a car. More

Report | Print

Easy from start to finish - preowned purchase Peter was a pleasure to deal with. The entire dealership was low pressure and the vehicle is in Excellent Condition. This is our first Volvo experie Peter was a pleasure to deal with. The entire dealership was low pressure and the vehicle is in Excellent Condition. This is our first Volvo experience and likely not our last! More

Report | Print

Great customer service...very personable. My experience at Volvo of Silver Spring was a stress free one. Peter has a wealth of knowledge and is very attentive to a customers needs and wants. V My experience at Volvo of Silver Spring was a stress free one. Peter has a wealth of knowledge and is very attentive to a customers needs and wants. Very through sales person...I have only purchased the vehicle a six days ago and have recommended the dealership as well as Peter to all of my associates. More

Report | Print

2019 XC60 Lease Great experience as always at Volvo Silver Spring. Peter is the most responsive and accommodating car sales person we have come across. Thanks for you Great experience as always at Volvo Silver Spring. Peter is the most responsive and accommodating car sales person we have come across. Thanks for your help! More

Report | Print

Excellent Buying Experience I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for a new vehicle after running my 2008 Volvo XC90 more than 220k miles. I honestly dreaded the thought of having to go through the new car buying process, primarily because I assumed that I would be inundated with emails/calls etc. I was pretty certain I wanted another Volvo, but I wasn’t sure until after I started considering other makes/models. My mind kept going back to Volvo based on my experience with my XC90 – safety and durability were most important to me, so I decided I would stick with Volvo for these reasons. I started researching MD and VA Volvo dealership inventories online approximately 8 weeks before my actual purchase. Silver Spring had a pretty large inventory, so I requested some info via their website, and was immediately contacted by a sales consultant, Peter Larson. Initially we communicated via email, but later in the process texting was more efficient for both of us. It was clear to me that Peter was experienced; he is very knowledgeable about these vehicles, and I never felt like he was being “sales-y”/pushy or eager to sell me a car. A couple weeks later, I was ready to test drive some vehicles. I didn’t want to feel pressured, so I went to Silver Spring dealership without making an appointment. Peter happened to be there that day, and was happy to take me out for some test drives. I felt very comfortable talking to him, and asking questions, but I was not ready to commit to purchasing that day. I continued looking at Volvo inventories online, comparing models and pricing. I reached out to 2 other dealerships via websites, communicated via email with 2-3 other sales consultants at other dealerships, and visited one other dealership during the course of a couple weeks. I ended up returning to Silver Spring a few weeks later to test drive an XC90, at which point afterward, I knew I wanted an XC60. I spent a little time with Peter and Noah in the office going over the numbers, and discussing a fair offer for my 2008 XC90. Noah was very professional and courteous as he presented me with a few purchasing options, some that I had not even considered. I still had not yet committed to the purchase, and wanted to think some more before deciding. During that time, I kept communication open with Peter and Noah, but never did I feel like they were trying to pressure me in to buying. I have to commend them for offering to holding the car for me and for being patient as I thought more about it. The day before I bought the car, I emailed Peter and told him I would be there the following morning to purchase the XC60. The process took a little longer than I expected, but a lot of that time was spent on reviewing financing alternatives and ensuring that I had a thorough understanding of the vehicle maintenance and warranty requirements. Also, since it had been more than 10 years since my first Volvo purchase, I had a lot of questions regarding the car’s technology. Overall, my experience with Peter, Noah and the Silver Spring dealership was excellent and I am more than satisfied with my purchase. In my opinion, Volvos are the best vehicles on the road, nothing even comes close. The vehicles are safe, dependable, resilient, comfortable, and visually stunning! I am a Volvo customer for life! More

Report | Print

Amazing dealership to work with! I recently leased a Volvo from the team at Volvo Cars Silver Spring. Everyone I dealt with made the process so easy. I had never leased a car before a I recently leased a Volvo from the team at Volvo Cars Silver Spring. Everyone I dealt with made the process so easy. I had never leased a car before and felt like I had a lot of silly questions to ask, yet everyone was so kind and knowledgeable. Not only do I love my new car but I really love knowing that I can call on any of the sales team/management that helped me should I have any questions. If you are in the market for a new car and not sure where to start--look no further! Thank you Ed and Peter, you are fantastic! More

Report | Print

XC90 Purchase Peter Larson helped us get a great deal on our new XC90.He also took the time to make sure that we were familiar with all the new features before we d Peter Larson helped us get a great deal on our new XC90.He also took the time to make sure that we were familiar with all the new features before we drove out. Great experience and I highly recommend this dealership. More

Report | Print