Peter Bothe | Page 31

My experience with purchasing a vehicle from Wilde East Towne Honda was truly a 5 out of 5! It began the moment I walked through the doors and was greeted by the receptionist, Amanda Roeske, who assisted m Towne Honda was truly a 5 out of 5! It began the moment I walked through the doors and was greeted by the receptionist, Amanda Roeske, who assisted me in a manner that was professional, yet it wasn't forced or robotic like you experience at many sales locations. This trend continued throughout my visit with the dealership ---> everyone speaks to you as if you've known each other for ages, and it's in a manner that makes you comfortable, trusting, and not pressured to make a decision on the spot. I took a test drive with the sales consultant, Katie Martinson, who was very knowledgeable of the vehicle and making sure it was the right car for me. While in the office working on the paperwork to finalize the sale, the surrounding employees and assistant manager, Shawn Stittleburg, smiled and greeted me as they passed....again, making me feel at ease and confident that this is the dealership from which I'd like to make such a significant purchase. Finally, I was assisted by business manager, Peter Bothe, who walked me through everything I needed to know before signing on the dotted line. Amanda, Katie, Shawn, Peter and the rest of the Wilde East Towne Honda staff are the reason I left the dealership with a new vehicle and absolutely no questions or concerns as I drove my vehicle home. I will continue to recommend Wilde East Towne Honda to everyone I hear that's interested in making a purchase. I look forward to purchasing my next vehicle (I usually trade my vehicles in every 2-3 years) at Wilde East Towne Honda. More

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My 2000 Olds Intrigue all of a sudden died, and I was forced back into the car buying market. I searched the internet and came upon Wilde East Town Honda. After reading the free CarFax report on a pre- forced back into the car buying market. I searched the internet and came upon Wilde East Town Honda. After reading the free CarFax report on a pre-owned Chrysler Sebring Sedan [Touring Edition] I went into the dealers for a test drive. After the test drive I decided to make the purchase. I got a great deal on my car which had one original owner, and relatively low mileage; and, I got it for an online price quote which was less than the price quote at the dealer. Jerry Ortega, Peter Bothe, [Ann Henderson] thanks to all of you for making my entire car buying experience special and dauntless. It is my opinion the reason that Wilde East Town Honda is a 5 star business is because of Great Customer Service, Great Deals and Great Employees! More

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Jose was great and very Professional!! This was my first buy from a big dealer and he make it easy and simple! Jose was very informative and the everyone at Wilde East Towne Honda was nice and friendly. Th buy from a big dealer and he make it easy and simple! Jose was very informative and the everyone at Wilde East Towne Honda was nice and friendly. Thank you Jose!!! Jose had another appointment and Jerry finished getting the van ready for me to take him. He was very nice and got everything done very quickly. Peter got me a great loan and at the rate I wanted. Over all Great Experience!! More

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Your dealership went above & beyond in working with us to get the price we could all live with. We appreciated the fact that we could do this online and not have to waste time at the dealership. Most us to get the price we could all live with. We appreciated the fact that we could do this online and not have to waste time at the dealership. Most impressive was the friendliness and professionalism of Jerry Ortega & Peter Bothe. Thank you both for meeting our time limitations, deer season does not wait. I will definitely reccommend you guys to all. More

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From walking in, to walking out, we left knowledgable and had a wonderful purchasing experience. Looking forward to future endeavors with the Honda staff. Thanks Kyle and Peter!! had a wonderful purchasing experience. Looking forward to future endeavors with the Honda staff. Thanks Kyle and Peter!! More

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I live in Janesville, WI and I am good friends with Paige Stephenson. Paige recently started working at Wilde East Towne Honda as a receptionist. When she did I told her she should find a car for me. On F Stephenson. Paige recently started working at Wilde East Towne Honda as a receptionist. When she did I told her she should find a car for me. On Friday November 15th I talked to Paige and she said I should go and talk with Todd Neilson about the possibilty of leasing a new vehicle. I drove to Madison that day in my 2003 Dodge Neon (which I still owed $3,700 on)Todd Neilson, Cory Smith and Peter Bothe worked and worked until they were able to get me into a brand new 2013 Honda Civic and pay off my Neon. I LOVE MY NEW CAR AND WILDE EAST TOWNE HONDA! All of the staff, even the ones I did not deal with were very polite, welcoming and nice! Todd Neilson, Cory Smith and Peter Bothe were awesome and went above and beyond! Then I was introduced to Mike Spellman in service and was very impressed and felt comfortable that if I ever need anything regarding the service or maintenance of my new vehicle Mike would be right there to help me. More

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Good selection of cars and very knowledgable sales force. Did not waste my time, direct, to the point and discussion of waht I was looking for. force. Did not waste my time, direct, to the point and discussion of waht I was looking for. More

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Saw their vehicles listed whiles searching for used Honda Odyssey on the Internet and couldn't believe the prices- no one within 250 miles could match them. I contacted the dealer via email and was promptly Odyssey on the Internet and couldn't believe the prices- no one within 250 miles could match them. I contacted the dealer via email and was promptly responded to by Shawn. He made sure I had all the information I needed and promptly responded to any questions or concerns I had. I scheduled an appointment and made the long drive (over 5 hours) to take a look at two specific vehicles. When we arrived, the vehicles were ready and waiting. Shawn, Jerry and Katie were available to answer any questions and get us going on a test drive. Jerry and Katie made sure we had all the information we needed. At no time were we pressured or given the "hard sell". Both vehicles were priced fairly, and we really appreciated the no need to haggle approach. We made our purchase decision, received an excellent financial consultation with Peter Bothe (also no-pressure) and closed the deal - all in 2 hrs. We couldn't be happier with our decision! I would definitely be willing to drive 10 hrs. to do business with them again! Thanks Shawn, Jerry, Katie and Peter! More

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My wife and I purchased an 05 Honda Odyssey from Wilde Honda in Madison on June 29, 2013. We were very happy with our salesperson, and the service center, but that's where our happiness ends. The fi Honda in Madison on June 29, 2013. We were very happy with our salesperson, and the service center, but that's where our happiness ends. The finance department (Kevin, Peter Bothe, and Ann), and used car sales manager(Peter Wisniewski), are TERRIBLE. They sold us a vehicle under, yes under, the agreed upon price. In order to do this, and hide this, we believe they used a technique called "packing" where extras such as extended warranties, service plans, and gap coverages are added in to the sales price in order to increase sales and commissions, why else would you lower the AGREED upon sales price if you didn't stand to make more money by adding these items, or "packing"? Yes, we should have looked at the contract better, but after being at the dealership for about six hours, by the way, we believe this is another technique for wearing you down, we were tired, and frustrated. After many questions, many attempts to resolve this, and many converstions with Wilde Honda I read our every single word in our contracts, (I know) looking for something that might help, and right in the contracts was a cancellation clause for the "add ons", WHY IN THE WORLD WERE WE NOT TOLD ABOUT THIS BY AT LEAST 5 DIFFERENT PEOPLE!!!!! Because everyone knew what was done, and if we cancelled, not only would they loose the commission on the "add ons" but they also sold us the vehicle below the agreed upon price!!!! Friday, July 12, I went to Wilde Honda to sign the documents needed to cancel the "add ons". I sat at the dealership for almost three hours waiting to sign the document, yes one piece of paper. I believe Peter Wisniewski and Ann both knew I was there based on my observations, and converstaions I over heard. I kindly asked the receptionist every 30 minutes if someone in finance could help, returned to my seat and watched for almost three hours everyone walk by and simply say "hi". I believe they knew why I was there and were trying to out last my patience, again TERRIBLE customer service. This entire event could have been avoided by anyone at Wilde telling us that we could simply cancel, instead they proved that the dollar is more important than the customer and that the used car sterotype is still very much alive. Sad but true. More

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I had called earlier in the day about test driving a 2010 Honda Civic VP and a 2012 Honda Civic LX. Jerry Ortega was very friendly on the phone, and when I arrived both cars were immediately ready for me to Honda Civic VP and a 2012 Honda Civic LX. Jerry Ortega was very friendly on the phone, and when I arrived both cars were immediately ready for me to look at. Jerry continued to be very informative and personable throughout the whole day and genuinely cared about my needs. He gave me as much time as I needed to examine both cars, and at no point did I feel rushed or pressured into buying quickly. After deciding on the LX, he showed me the CarFax and details regarding the car's previous owner. As a first time buyer, I was happy at how professional yet casual the whole process went. Although I was not able to negotiate a lower price on the vehicle, the price I ended up paying was still actually lower than the Kelly Blue Book value. The same applied to the 2010 Civic VP, which is what initially drew me to Wilde East Towne Honda. However, I was a little upset that they would not honor my pre-approved car loan which I had set up with my bank. Since it was a Saturday and the bank was not open to process the payment, I would have had to wait until Monday to actually lock in the purchase. Despite offering a down-payment, they would not hold the car for me. Ultimately, I had to finance through the dealership if I wanted to guarantee the purchase. This being said, they still managed to get me a decent APR%, and both Jerry and Peter Bothe were extremely helpful in finalizing the deal. Jerry continued to do a followup with me a couple of days later to make sure I was happy with my car, and to insure any minor blemishes on the car were fixed quickly. All in all, I was very impressed with the quality of service and am very happy with my new Civic. As a Milwaukee resident, I definitely recommend considering the hour drive to Wilde East Towne Honda in Madison if you're looking for a nice car and great service! More

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