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Capital Ford of Wilmington

Wilmington, NC

4.6
1,199 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,199 Reviews of Capital Ford of Wilmington

September 17, 2024

FORD motto WAS quality is Job#1. Now it’s Job#20. Quality has gone by the wayside to promote electric vehicles instead of to their core customers which is gasoline engines. You ca More

by TERRIBLY DISSATISFIED 40 YEAR FORD CUSTOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Underwood did what he could but service manager never addressed me, passed it on to her minions, terrible service from management., Judith Baird
Sep 18, 2024 -

Capital Ford of Wilmington responded

Good morning, can you provide me with your contact information so I can look into this situation for you? You can email me privately. Nicholas Chinn Service Director nchinn@cfwilm.com

September 15, 2024

With Mark ,Taylor, and Nathan those three guys got me in my dream truck. They will do whatever it takes to make the deal work. It's the number one dealer to buy a new truck. More

by MCRAVEN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Newmoyer, Nathen Martin, Taylor Bullard
September 14, 2024

Jason was awesome to work with. Great communication and timely response. Looking forward to our next service! More

by DIXM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood , Evan Henderson, Kyle Shaw
September 13, 2024

I come from a Ford fan family and we've always had Fords, Lincoln and Mercery's. In fact I owed my families 1965 Mustang until 3 years ago when I moved to Wilmington NC from Orange County California. I've de More

by kathysberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jistel
September 13, 2024

Enjoyed the experience. Everyone was friendly and helpful. I would recommend the dealership to anyone. More

by DENNISCHILDS99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Bechtle, Robert George, Taylor Bullard
September 13, 2024

My visit for tire replacement was good. Job done professionally and in a timely manner. More

by CDORSEY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
September 13, 2024

We worked with Chris. He was amazing. He was very informative. We would absolutely recommend him and the dealership to anyone who's looking for a car. More

by DBUTLER425
Recommend Dealer
Yes
Employees Worked With
Chris Wright , Scott Beasley
September 13, 2024

Pleasant and polite group of people. Work was completed and we have not had an issue since the repair. More

by DEECKERTA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed.
September 12, 2024

I recently had the pleasure of purchasing a vehicle from Capital Ford of Wilmington, and I cannot speak highly enough about the exceptional service I received from start to finish. From the moment I walked More

by noahsmith5253@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter French, Taylor Bullard
September 12, 2024

Capital Lincoln was awesome to purchase from. They really go out of their way to provide the best customer service. I have never had a dealership show the appreciation of your business the way More

by JANDKIMWATTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Benson - 5 Stars, Keith Stephenson, JC Edwards, JC Edwards, Alex Jistel
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