Pedro Alpalhao | Page 3

Excellent all good a place well known friendly people. an excellent attention Pedro is a person who helped us a lot and explained everything in order all good a place well known friendly people. an excellent attention Pedro is a person who helped us a lot and explained everything in order More

by MILCAPASTOR Verified Customer Verified Customer

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great dealership Our salesman Pedro was very thorough in explaining car features and how they work. He spent a lot of time with us. I would highly recommend working wi Our salesman Pedro was very thorough in explaining car features and how they work. He spent a lot of time with us. I would highly recommend working with him. More

by MSILVERNAIL230 Verified Customer Verified Customer

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Bait & Switch, Poor Communication and Trust in Process Bait and switch tactics - advertised internet price, but came in and said you must take their financing (I offered to pay in cash). Accepted taking th Bait and switch tactics - advertised internet price, but came in and said you must take their financing (I offered to pay in cash). Accepted taking their finance - but then still would not give net price. 2. Asked for specific date to get car. They said "come on in we'll take care of it". Then got to the sign off manager who said absolutely no way they could deliver at that time. I had now passed up/ lost another great deal. Not upfront. Get things in writing with absolute yes or no answers. After signing contract which I was nervous about after bait and switch. Walked out past the car on the way out. Saw a good sized dent on the door. I was so surprised I thought some other car door hit the car. I went inside immediately and told the salesguy /showed him. Said must have been how the sun was hitting it. They did with credit make effort to fix. But lucky I caught it. Looking back - the car was newly waxed / polished, and he opened all the doors when I walked up. Guy said he was a car detailer in the past. Be careful. Advice - don't set appointments ahead to know you are coming. Just show up early when not busy and ask to see a car. I will see when the polish wears off how many scratches. Finally on DMV pickup, I asked for the number of who would call so I could recognize. Got name - No Number. Agreed to set a time to meet. Next morn I am literally at work and get a call. I can only quick text back "I am on call " for work. An hour later - I get a series of calls - guy says he is at DMV now ready to go. He sent a text saying just meet me at xxx time. We hadn't agree on a time, and I couldn't leave work at the time. Ran out of work. Says he is going to pay and not wait for me to get there. I said NO, I don't want you to pay. I get there and guy said I paid for you. Now write a check to him. Terrible commuication and not a my convenience. Today i went to Botch website and found seven day return guarantee. The paper contract says no returns - but I should have checked the website. I was never told about any return policy - but be sure you check all policies. It says they return everything take everything back - except taxes and fees (which makes sense). Looking back, they were not doing any favors. By PAYING before I got there, they were basically sealing the deal. Had I read that policy yesterday, I could have ended the deal - but after paying taxes - no one is going to take their 7-day return policy (on website - but never mentioned. After all that, the guy asks me to sign off to take One key. I never saw a paper saying how many keys. And I have bought many cars from dealers and private / new and used. I have never had a dealer hand over a car with one key. Very subpar chea move i'd expect from a salvage aution car sale place - not a certified dealer. I asked to get another key. Once DMV and taxes paid - silence - no answers. More

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Outstanding My service tech was outstanding. Went way out of his way to get me back ordered Parts. Nick was great. I would recommend Boch South to anyone. My service tech was outstanding. Went way out of his way to get me back ordered Parts. Nick was great. I would recommend Boch South to anyone. More

by RMCBUSNR Verified Customer Verified Customer

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GREAT SERVICE AS USUAL! My car was in there for about an hour, quick, fast, and reasonably priced. I have been coming to Bach since August of 2007. I have been satisfied! My car was in there for about an hour, quick, fast, and reasonably priced. I have been coming to Bach since August of 2007. I have been satisfied! More

by GREGRS75 Verified Customer Verified Customer

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The best experience I recommend Pedro to all my family and friends. Stress free and easy car purchase at its finest! I will continue to do business with Boch Toyota . I recommend Pedro to all my family and friends. Stress free and easy car purchase at its finest! I will continue to do business with Boch Toyota . More

by DOliveira Verified Customer Verified Customer

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Amazing Pedro was super knowledgeable and very helpful when it came to finding my perfect car! He took time out of his day off to insure I received my car pro Pedro was super knowledgeable and very helpful when it came to finding my perfect car! He took time out of his day off to insure I received my car promptly and knew every detail about the car to present it to us! He was super kind and honest, which is exactly what we were looking for. More

by brittany.manock Verified Customer Verified Customer

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Nice job excellent people Thank you very much great job friendly staff excellent customer care and very much work thank you Pedro and fayze for my Toyota Corolla love you all Thank you very much great job friendly staff excellent customer care and very much work thank you Pedro and fayze for my Toyota Corolla love you all More

by ZAKARIAGERGESS Verified Customer Verified Customer

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Friendly dealership with staff that is willing to listen to what you need and will work with you on getting into the car of your dreams! Great prices and service too! with staff that is willing to listen to what you need and will work with you on getting into the car of your dreams! Great prices and service too! More

by MDEFAUT Verified Customer Verified Customer

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Excellent service Always courteous and helpful Provide an overview of the condition and recommendations.we have been servicing our car there for years and will continu Always courteous and helpful Provide an overview of the condition and recommendations.we have been servicing our car there for years and will continue to do so. Thank you! More

by George123 Verified Customer Verified Customer

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