Payam Hamzehi | Page 5

I scheduled an appointment online through TrueCar. com to view a Camry Hybrid for Saturday, December 10th, at 10 AM. I was contacted by an agent twice that week, confirming I’d be there. That morning I com to view a Camry Hybrid for Saturday, December 10th, at 10 AM. I was contacted by an agent twice that week, confirming I’d be there. That morning I confirmed with him I was on my way and that I’d let him know when I had arrived. I texted him and waited for him in the lobby. He was busy with another customer and passed me off to an Internet Sales Manager to assist me. I informed him what car I was interested in test driving. He proceeded to talk me out of a hybrid stating, “You’d pay 5 or 6K more just to save $10.00 on gas.” I test-drive the 2023 Camry, and it still didn’t have all the features I wanted, like seat warmers and push-to-start. I called my father to inform him of what the manager had said and the warranty package he was offering to see if I should go through with the purchase (Seeing as I am a female and this is my first car purchase on my own). I went to the reception desk to have him paged, waited 10 minutes, and he never showed up. After waiting, I asked to work with a different sales consultant. I was introduced to James Taylor by his sales manager James lol, around 11:05 AM. I explained what happened earlier with the other two consultants and my interest in the Camry Hybrid they had in stock. I had a goal of sticking with purchasing a new car or a car within the last five-year timeframe with low mileage, leather interior, heated seats, blind spot monitors, and Apple Car play. He answered my questions while checking out a 2020 Camry Hybrid XLE. I test-drove it and loved it. I asked Mr. Taylor if he had to purchase a car for his daughter and what kind it would be. He informed me that he would stick with a Toyota and probably would do the Camry hybrid just based on the car's longevity and its retaining its value so well if I decided to resale. I called my father again and told him about the deal, and Mr. Taylor kindly answered all of my dad’s questions. I informed Mr. Taylor that I’d like to purchase it. We returned inside the dealership, and I ran into the Internet Sales Manager, that never answered the page. He tried to say that Mr. Taylor had to put the other sales guy on the deal. I said no, he doesn’t. He didn’t even check on me to see if I was happy with my dealings with you, and I paged for you, and you never showed up. He denied being paged, yet other sales consultants saw and heard my request that he be paid. I proceeded to complete my purchase with Mr. Taylor, adamant that the original sales consultant be removed. Thankfully, I was able to purchase my car with Mr. Taylor. He honestly is one of the most pleasant sales consultants I’ve met. He made sure that I had water and food for the long process of purchasing a car before Christmas! I’d recommend him 100 times over to friends and family. Work with Mr. James Taylor if you're ever in need of a new car! Tell him Courtney sent you! More

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I contacted this dealership when I found myself needing to replace a car unexpectedly. The internet sales team got right on the task of finding what I was looking for and contacted me when a new Camry hyb to replace a car unexpectedly. The internet sales team got right on the task of finding what I was looking for and contacted me when a new Camry hybrid XLE would be available. We negotiated a reasonable price, placed a down payment and was notified when the car was ready to pick up. Had to wait around for a couple of hours because the car had been delivered but wasn't actually ready for pickup. All in all, everyone was professional and no pressure applied. I would purchase here again. More

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Very nice people and fast on process on all documents. Nice place and accomodation. Helpfull. Nice place and accomodation. Helpfull. More

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This is my second car I’ve purchase from Payam at Findlay Toyota. He does a great job and I appreciate his professionalism. Toyota. He does a great job and I appreciate his professionalism. More

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THE FINDLAY TOYOTA DEALERSHIP IN HENDERSON, NEVADA; IS A VERY CLEAN & PRESENTABLE DEALERSHIP. THE EMPLOYEES ARE FRIENDLY AND HELPFUL. PAYAM HAMZEHI, HELPED US FIND A RAD4 HYBRID 2022 THAT WE ARE VERY HAPP VERY CLEAN & PRESENTABLE DEALERSHIP. THE EMPLOYEES ARE FRIENDLY AND HELPFUL. PAYAM HAMZEHI, HELPED US FIND A RAD4 HYBRID 2022 THAT WE ARE VERY HAPPY WITH, HE SHOWED A LOT OF INTEREST AND HELP IN FINDING US THE RIGHT VEHICLE. WE WOULD DEAL ONLY WITH PAYAM HAMZEHI, WHEN EVER WE ARE LOOKING FOR ANOTHER TOYOTA VEHICLE. More

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Excellent Customer Service, Knowledgeable Sales staff. Great pricing products. Valued my opinion. Bought 3 cars in last year. Extremely satisfied Great pricing products. Valued my opinion. Bought 3 cars in last year. Extremely satisfied More

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Terrible place! Had a financing debacle because of the misinformation (lies!) we were told. Communication from TJ in Finance, Payam in Sales, and Gay in Customer Relations was pretty much non-existent. W misinformation (lies!) we were told. Communication from TJ in Finance, Payam in Sales, and Gay in Customer Relations was pretty much non-existent. We called numerous times to get information to no avail. I will not buy here again, and I recommend everyone be cautious if making a purchase being financed. Horrible experience!!! More

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