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Paulo Almeida

Overview Reviews (282) Inventory (262)

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Paulo Almeida

Paulo Almeida | Page 16

Sales and Leasing Consultant

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

I have been with Toyota for 20 + years great product and I love what I do....I’m also a sports fanatic When I’m not working I am at the gym Your health is very important And the best part of life is spending time with my family that I love

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4.9

282 Reviews

Overview Reviews (282) Inventory (262)

Dealership Experience

16 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English

Portuguese

4.9

282 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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282 Reviews of Paulo Almeida

April 08, 2022

Dealership Rating

Employee Rating

When I speak to the sakesperson he us always willing to help out. He us akways pleasant help out. He us akways pleasant More

by Msmirhon

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Not sure if this review is sales or service related, but we appreciate that you took the time to leave us feedback!

March 22, 2022

Dealership Rating

Employee Rating

Exceptional service. Very quick and got my truck back very clean Will always use them for service Very quick and got my truck back very clean Will always use them for service More

by Gypsytr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Mar 24, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the truck you service with us always comes back quickly from the servuice department. Thank you for servicing with us! We appreciate your business!

March 20, 2022

Dealership Rating

Employee Rating

I came in for a needed battery check and oil change. They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are much appreciated. I have been coming for service for many years since I purchased the car. The quality of the service and parts is very good. More

by DEBBIEM8VIOLA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miriam Shanken

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Mar 24, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! It sounds like the service department saved you a trip to the body shop. The little extra in service may have saved you quite a bit in money and in time. We appreciate your business! Thank you for servicing with us.

March 20, 2022

Dealership Rating

Employee Rating

In terms of customer service, am extremely disappointed in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solid in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solidified I will not return for maintenance/service or the purchase of a new vehicle. More

by BRIANDONOHUE19

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Kat

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Mar 24, 2022 -

Toyota of Hackensack responded

Sorry to hear that your experience was unsatisfactory. Could you provide details on who you dealt with and the what the issue was?

March 16, 2022

Dealership Rating

Employee Rating

Very good and the team Very profesional with the maintenanc in time ,I was Very happy. maintenanc in time ,I was Very happy. More

by barcosmarino587

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Munoz, Melissa Louissaint, John Ramirez

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Mar 19, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear visit to the sales department was was both professional and done in a timely manner. Thank you for your business! Enjoy your brand new purchase!

March 08, 2022

Dealership Rating

Employee Rating

Fast and friendly, i like the way they talk with the customer . Always happy people customer . Always happy people More

by SEBASTIAN2796

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 10, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit with Paul in our service department was above and beyond your expectations. We appreciate your business! Thank you for servicing with us!

March 07, 2022

Dealership Rating

Employee Rating

Fast service but overprice to replace serpentine belt and spark plugs IMHO. I know it's Toyota but c'mon. No coupons allowed. spark plugs IMHO. I know it's Toyota but c'mon. No coupons allowed. More

by Amaury

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 10, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. Serpentine belt and spark plugs are not typical items we offer coupons on, but perhaps we will consider it for the future. Thank you for servicing with us!

March 06, 2022

Dealership Rating

Employee Rating

Great service, the wait time was exactly what I was told. Employees are always nice. Employees are always nice. More

by NILSA_66

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 08, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the wait time for the servicing of your vehicle was exactly what was discussed. Thank you for servicing with us! We appreciate your business!

March 06, 2022

Dealership Rating

Employee Rating

Very welcoming and professional We were satisfied with the service N l l l ll the service N l l l ll More

by FERNAMPER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Mar 08, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you chose us for service! Thank you for your business!

March 03, 2022

Dealership Rating

Employee Rating

So far they taking care of my car very well very polite and very warm in people working in there so far I’m happy with their service and very warm in people working in there so far I’m happy with their service More

by MLOLA1013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ana Mayers, John Reyes

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Mar 03, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you were satisfied by the quality of the work performed by our service department. Thank you for servicing with us! We appreciate your business!

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