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Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney | Page 7

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
70 Reviews

Dealership Experience

21 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

4.9

70 Reviews

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70 Reviews of Paula Mooney

July 24, 2025

Dealership Rating
Employee Rating

Appointment esy to set on line. They took the car immediately and I was done in an hour. Great service and communication More

by MEGSTURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 23, 2025

Dealership Rating
Employee Rating

Resolved issues quickly and all was covered under warranty! Kept me updated throughout the process. More

by tamifrankhouser
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Jul 25, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 16, 2025

Dealership Rating
Employee Rating

I have always been satisfied with the service I received at Kenny Ross. Paula was very friendly and helpful answering my questions. More

by DGOLDBACH2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 20, 2025

Dealership Rating
Employee Rating

Keegan is friendly, knowledgeable and helpful. He kept me updated on repair status and notified me is a timely manner when the car was ready. Paula Mooney is the best service dept manager. Paul More

by BFICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keegan Elliott

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Jun 25, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2025

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Employee Rating

Couldn't be happier with everyone I've worked with. The purchase was easy and fair and the service since has exceeded my expectations. More

by nikkij75
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser , Ray Glunt, Mark Slekar

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Jun 17, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2025

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Employee Rating

Paula was so unbelievably helpful. She helped me use my ford points, and get my rebate card. Thank you so much !!! More

by MATTMILLERPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 01, 2025

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Employee Rating

Service was fantastic as usual. Everyone was friendly and respectful. I would recommend this dealer More

by Tim.ishida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tech who did the service

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Jun 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 29, 2025

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Employee Rating

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Mark Slekar

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May 16, 2025

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Employee Rating

Excellent experience. Met all of my service needs and expectations. Delivered on time as promised More

by bilo054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keegan Elliott

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May 16, 2025

Dealership Rating
Employee Rating

Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Kranik, Kayla Rockey , Ali Duvuvei, John Eberlein, Keegan Elliott, Mark Slekar

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