Paula Mejia
Paula Mejia at Rye Subaru
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Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Paula Mejia

September 22, 2024

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Employee Rating

All of my experiences at Rye Subura have been excellent. They are all very professional and courteous. More

by dickkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2024

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Costumer service, communication, and overall help was very poor. No one contacted me on initial diagnostic, loaner updates, part back order status. I had to contact the service department to get my own u More

by PLATEMAN99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 26, 2024

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. I would love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

September 14, 2024

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Employee Rating

She is nice and reliable. I think all staff are. Thank you for a very good service More

by Jo
Recommend Dealer
Yes
Sep 16, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

September 07, 2024

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Arrived early for service and was promptly accommodated. Vehicle was ready for pickup upon return. More

by MOEDON
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2024

Rye Subaru responded

Thank you for your business and this service review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

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It was easy to make appointment on the app. Went to the dealership for routine maintenance and opted to wait for my vehicle instead of leaving it. Paula stated the time needed would be approx More

by KPRICE61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Noe , John Sarro

Sep 09, 2024

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2024

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The employees were very friendly, efficient and trustworthy. The atmosphere was pleasant, clean and tidy. More

by DDIANNI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 16, 2024

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Easy scheduling great customer service and helped me understand the mechanics of my new car. Excellent!! More

by pbabbmpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Aug 16, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 04, 2024

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Employee Rating

Quick and easy scheduling, accurate advertised pricing on the service price, and good customer service. More

by NVALLEJOS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2024

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Employee Rating

Paula was friendly, informative, and courteous, as she kept me up to date on the status of my vehicle. More

by KAUFSCOTT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 19, 2024

Dealership Rating
Employee Rating

The sales man knew everything about the car. Very good knowledgeable. Very polite Very nice More

by SINISMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

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