Paula Gaillard | Page 15

Paula provided an excellent service and support during the buying process. Her professionalism, dedication, and customer-oriented approach have made this process smooth and stress-free for me. She provide the buying process. Her professionalism, dedication, and customer-oriented approach have made this process smooth and stress-free for me. She provided me with valuable insights about the features and specifications of various models and answered all of my questions in a prompt and courteous manner. More

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I am a customer of Chuck Luciano due to circumstances he was not available and they had Paula Gallard to help with the process. She was wonderful and attended to walk me through the new purchase of my new was not available and they had Paula Gallard to help with the process. She was wonderful and attended to walk me through the new purchase of my new vehicle. I found another freind at Ray Catena in Edison, NJ. More

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This is the third Mercedes I have purchased through this dealership and each time has been the same. I left there feeling that the people that work there are more interested in you as a person rather than dealership and each time has been the same. I left there feeling that the people that work there are more interested in you as a person rather than just making a sale. The fact that my first purchase was over 5 years ago and when I walk in to the dealership now I see many of the same faces speaks volumes about the dealership. As far as the sales consultant, Paula Gaillard is tops, a true professional. She is more concerned about matching you up with a car that meets all your requirements and needs rather than just making a sale. She is willing to answer any and all questions you might have and never once glanced at her watch. She makes you feel that when you leave, you might have purchased a car but for certain you have made a friend or in my case, reunited with one. More

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As a first time car purchaser, I couldn't be more pleased with the service from Paula Gaillard at Ray Catena in Edison. Not only did she take her time explaining the details of the car to me, but she treated with the service from Paula Gaillard at Ray Catena in Edison. Not only did she take her time explaining the details of the car to me, but she treated me with such respect and honesty. Even after showing me the car, she remained super responsive when I had questions for her over email or on the phone. She remained so patient with me, answered all of my questions, and never made me feel rushed during the entire process. Thank you so much Paula for all of your time and help with getting my first big girl purchase! :) More

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Paula was an absolute pleasure to deal with! I inquired online about a vehicle, but it wasn't quite what I was looking for. Within minutes Paula called me back and said she found the vehicle f I inquired online about a vehicle, but it wasn't quite what I was looking for. Within minutes Paula called me back and said she found the vehicle for me. I met with her a few days later, and boy was she right - the car is perfect! Thanks, Paula! I had a previous car serviced at Ray Catena MB in Edison, and as always, the service was friendly and caring. More

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Damian is a great salesperson fully knowledgeable always makes sure you're happy. He is on point with everything makes sure you're happy. He is on point with everything More

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Paula Gaillard - was absolutely amazing. She made me feel relax and comfortable enough to talk to her about exactly what, I wanted to get. Paula was very patient with me, and she made the She made me feel relax and comfortable enough to talk to her about exactly what, I wanted to get. Paula was very patient with me, and she made the entire process easy and quick. No pressure at all. I Highly recommend seeing Paula Gaillard, to purchase your next Mercedes. Again, thank you Paula Gaillard for making this a very pleasant purchase for me. More

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Paula of was absolutely amazing beyond excellent service very professional kept an open dialogue with me would definitely recommend very professional kept an open dialogue with me would definitely recommend More

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I decided to try Ray Catena Edison as a recommendation from a friend; in addition to my own research. I came in with little hope because the car market doesn’t really make sense right now. Unfortunately, from a friend; in addition to my own research. I came in with little hope because the car market doesn’t really make sense right now. Unfortunately, I was unable to purchase my old 2019 c300 because of an accident and was on an extend lease at that time. I came in and was paired with Paula and we started looking at cars. There was limited inventory as some cars have sold and very few were being delivered. The initial deal was not within my budget and we tried to make several adjustments to no avail. Paula recommended other cars that seemed reasonable and cost efficient; however I was not interested. We finally came to a conclusion and I did have to go above my initial limits to get the car I wanted. Paula was very patient and understanding and I truly appreciated her service. We were at the dealership past closing and she continued to have the same energy she had when I first arrived. We sealed the deal and I was able to take my car home that day. I would definitely recommend Paula to anyone interested in a car at Ray Catena Edison and hope to use her expertise for future sales. She’s very passionate, understanding, caring, and pleasant. I’d also like to give a s/o to Craig Harris. We were speaking via email initially and he was very helpful and answered all my questions big and small. I was able to meet him and thank him in person and he was just as personable as he was via email. Thank you Craig. Thank you Paula. I appreciate you, Racheal More

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Plenty of choice. courteous staff.Patient sales agent Paula.Glad to do business.will recommend to friends. courteous staff.Patient sales agent Paula.Glad to do business.will recommend to friends. More

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