Paul Ok
Paul Ok at Rallye Lexus
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Paul Ok

Finance Manager

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
257 Reviews

From Bayville, NY. Married with two kids. I enjoy golfing and coaching youth lacrosse and football.

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

Specialties & Trainings

Master Certified

Technology Specialist

4.9

257 Reviews

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257 Reviews of Paul Ok

November 22, 2024

Dealership Rating
Employee Rating

I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific More

by Gavinpboyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Herrera

Nov 18, 2024

Rallye Lexus responded

Thank you so much, Gavin, for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000

November 17, 2024

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Employee Rating

I had the pleasure of working with James Herrera who made my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision eas More

by Divalulu116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Herrera

Nov 17, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Congratulations on your new RX350! Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! John Tetta 516-676-4000

November 14, 2024

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Employee Rating

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 13, 2024

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Employee Rating

Excellent work ethic. Very respectful of your opinion and no pressure to buy. Would recommend it to anyone. More

by carlitos3774
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Melendez

Nov 14, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 05, 2024

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Employee Rating

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

October 26, 2024

Dealership Rating
Employee Rating

It's almost like being a celebrity when you walk thru the door. Red carpet service all the way! More

by Steve Azz
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes , John Tetta

Oct 27, 2024

Rallye Lexus responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 26, 2024

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Employee Rating

Everyone was so helpful and made the experience very, very pleasant. Thank you so much.. More

by lisaberkinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Hu , Jeffrey Matheos

Oct 27, 2024

Rallye Lexus responded

Thank you, Lisa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Tetta 516-676-4000

October 22, 2024

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Employee Rating

Excellent service provided by Paul and Lauren during my RZ lease. Service department has also been great over the years on my RX. More

by Ben Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Rallye Lexus responded

Ben, Thank you for taking the time to share your thoughts on working with Paul, Lauren, and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 18, 2024

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Employee Rating

I sometimes felt like I was bothering them with my questions. My salesman was not very friendly or accommodating. More

by KEVINJQUINN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Melendez

Oct 18, 2024

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Tetta General Manager 516-676-4000

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