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Paul McDonald

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Paul McDonald

Paul McDonald | Page 28

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews

Overview Reviews (827) Inventory (302)

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827 Reviews

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827 Reviews of Paul McDonald

March 28, 2022

Dealership Rating

Employee Rating

Done ahead of schedule wash the vehicle excellent job Will definitely bring back for service again Will definitely bring back for service again More

by MNDANO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Kari Sunderland

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Mar 30, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 28, 2022

Dealership Rating

Employee Rating

It was a simple quick visit for a recall on air bag and new wiper new wiper More

by Jennifer.voorhees

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robin Tollefson

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Mar 30, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 27, 2022

Dealership Rating

Employee Rating

So friendly and always ready to help you with any problem you may have.. Grateful for their service people and the salesmen on the floor. From oil changes, tire rotation, to getting new batteries for my FOB. you may have.. Grateful for their service people and the salesmen on the floor. From oil changes, tire rotation, to getting new batteries for my FOB. I appreciate their honesty the most. Great place to bring your vehicle. More

by Mitzi Hager

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren

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Mar 29, 2022 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 25, 2022

Dealership Rating

Employee Rating

Great service! I didn't have an appointment for an oil change but they got in and it was completed in a timely manner. I didn't have an appointment for an oil change but they got in and it was completed in a timely manner. More

by ADVISOR1242

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 28, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 25, 2022

Dealership Rating

Employee Rating

Paul, Service advisor, was great. He asked me to call him directly if I continued to have problems. Also, appreciate the amenities offered in Customer lounge. He asked me to call him directly if I continued to have problems. Also, appreciate the amenities offered in Customer lounge. More

by jdudgeo

Verified Customer

Recommend Dealer

Yes

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Mar 28, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2022

Dealership Rating

Employee Rating

Good people to deal with they always do what I ask them to do and they always treat me with respect to do and they always treat me with respect More

by ALLENZACHER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robin Tollefson

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Mar 25, 2022 -

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 23, 2022

Dealership Rating

Employee Rating

Always a pleasure. Fast and easy service. All the service department staff is great and friendly. :) Fast and easy service. All the service department staff is great and friendly. :) More

by Eric H

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Kari Sunderland

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Mar 25, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 23, 2022

Dealership Rating

Employee Rating

Fast friendly service kept me informed of repair and tech did a nice job thank you. did a nice job thank you. More

by SPIERING.MICHELLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson

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Mar 25, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 23, 2022

Dealership Rating

Employee Rating

They were very friendly, helpful and fast. I also have in the two options explained I also have in the two options explained More

by amberjlea

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 25, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 22, 2022

Dealership Rating

Employee Rating

Pickup was done much faster than expected. Dropped of early and was done before my appointment time even came up Dropped of early and was done before my appointment time even came up More

by randy.hanson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Report | Print

Mar 24, 2022 -

Luther Family Buick GMC responded

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