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Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 26

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

April 21, 2022

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Employee Rating

Went above and beyond to help resolve a reoccurring issue. Contacted the manufacturer and was able to get a resolution. Above and beyond! More

by skjervestad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 22, 2022

Luther Family Buick GMC responded

Thank you for taking the time to leave us such a great review! We are thrilled to know our team went above and beyond to identify and fix the issue. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 20, 2022

Dealership Rating
Employee Rating

did a great job. fixed other problems besides the original. only problem was grease hand prints on drivers door. miner thing. More

by rprigelmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren

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Apr 22, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 20, 2022

Dealership Rating
Employee Rating

I always get the best service at Luther! They try their hardest to fit me in for car updates More

by mandi.mathison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 22, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 19, 2022

Dealership Rating
Employee Rating

Always take good care of my vehicle. They are very trustworthy and always listen to me More

by ROBINKAYCASPERS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

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Apr 21, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 19, 2022

Dealership Rating
Employee Rating

They were friendly, attentive, and accomplished what I asked. Quick to get my truck in for service as well More

by Nodaker316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary collins

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Apr 21, 2022

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2022

Dealership Rating
Employee Rating

Good service and friendly knowledgeable staff. Sometimes takes longer than expected but always gets the job done right. More

by tom_neameyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Joe Emmerich

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Apr 19, 2022

Luther Family Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2022

Dealership Rating
Employee Rating

Very helpful and efficient! Robb is easy to work with and always keeps you informed with what is happening. More

by brad.meduna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Apr 19, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 16, 2022

Dealership Rating
Employee Rating

I trust Luther Family Buick for all my service work on my Enclave and Yukon. They go an excellent job at a fair price. More

by Lronsber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren

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Apr 19, 2022

Luther Family Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2022

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Employee Rating

Fast, friendly service. Staff is great! Service bay is always clean. And the waiting room is comfortable. More

by redhothank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

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Apr 18, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2022

Dealership Rating
Employee Rating

Always very good with helping my Dad with his truck Everyone there always explains things to him and addresses his concerns about his vehicle More

by Wallskent@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Kari Sunderland, The man who came along to pick up truck was very good with Dad in explaining thing about truck

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Apr 18, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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