Paul Hagist

Always a positive experience when we visit Paul Masse! The employees are professional, helpful, and eager to satisfy. We will continue to purchase and service our vehicles here! The employees are professional, helpful, and eager to satisfy. We will continue to purchase and service our vehicles here! More

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Everything was great until we signed the papers for the car. Then there was no communication I had to call for a repair be done and then Paul told me my registration was rejected because of my address on m car. Then there was no communication I had to call for a repair be done and then Paul told me my registration was rejected because of my address on my license. He should have reached out to me immediately but waited till I called about something different. He makes people feel like you’re a bother to him and you don’t matter. I don’t recommend using Paul. I highly recommend Edwin! More

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Unfortunately, our experience at Paul Masse South was rather disappointing. We bought a 2019 Hyundai Sonata Sport and waited over 30 days for Paul Masse to register it because they had a challenge obtai rather disappointing. We bought a 2019 Hyundai Sonata Sport and waited over 30 days for Paul Masse to register it because they had a challenge obtaining the title. In the meantime, the communication was nonexistent, we had to keep initiating contact while our newer car sat in the driveway because the temp tag expired (Paul Masse provided a dirty loaner), it was anything but stress free. In the end, the dealer paid for the registration, but their lack of remorse as well as terrible communication and customer service skills after the sale might want to be taken into consideration when purchasing a vehicle from this dealership. More

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