Paul Gomez | Page 4

We continue to get great service from this dealership. Today we brought in a KIA Sportage and asked for a state Inspection on no notice. Paul was able to work us in the schedule and in less than an hour Today we brought in a KIA Sportage and asked for a state Inspection on no notice. Paul was able to work us in the schedule and in less than an hour total time including wash and inside cleaning we were on the way home. Paul has always taken care of our needs and is an excellent communicator. More

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I am satisfied with the service l received and rge customer's service guy is great customer's service guy is great More

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Always easy and fast. Waiting area was nice, clean and comfortable. Wifi worked great. Coffee and snacks also available. Waiting area was nice, clean and comfortable. Wifi worked great. Coffee and snacks also available. More

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Paul was great in helping me get my car back on the road with ac with ac More

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I love this location! So helpful with every question I ask. I brought my car for an oil change and they were so fast and accommodating. Plus extremely kind! Definitely So helpful with every question I ask. I brought my car for an oil change and they were so fast and accommodating. Plus extremely kind! Definitely super thankful I chose Kia Plano to purchase my car! More

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The service and handling was awesome. Thanks you guys for what you do. I really appreciate it Thanks you guys for what you do. I really appreciate it More

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Paul Gomez was our service writer today did awesome very professional. Didn't even have to wait that long. Overall services wonderful Glad to be a part of the Kia team. professional. Didn't even have to wait that long. Overall services wonderful Glad to be a part of the Kia team. More

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They have the customer service, made it so easy to me to drop off and pick up car, Paul gomez offered great customer service, I love my KiA and I really loved the service . drop off and pick up car, Paul gomez offered great customer service, I love my KiA and I really loved the service . More

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Worst service EVER. Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car correctly the first time it was brought in for recall. Car has been in the service bay for over a week. Cannot get a return phone call from service, customer service or a General Manager for an update. We have left messages numerous times with no response. Refusal to give a loaner/ rent car to a working single mother of 4 children while car is there. Jose Marquez lied and said we had to prove oil changes showing receipts required by our warranty to receive service for the recall. (Warranty has NOTHING to do with a manufacture recall) Will never buy a car from Kia again because of this experience. Customer service and communication is the worst. More

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Great service end to end. Paul was our service advisor and he helped us from scheduling an appointment to getting the service done. Very pleasant to work with. Paul was our service advisor and he helped us from scheduling an appointment to getting the service done. Very pleasant to work with. More

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