Patti Fischbach

We recently purchased a 2016 Ford Edge from this dealership, and the experience has been extremely disappointing. When we first test drove the vehicle, it appeared it hadn’t even been properly cl dealership, and the experience has been extremely disappointing. When we first test drove the vehicle, it appeared it hadn’t even been properly cleaned, which should have been an early red flag. We understood and agreed that the vehicle was being sold as-is, and we signed paperwork accepting responsibility for maintenance after leaving the lot. However, the very same day we purchased the vehicle, the check engine light came on after driving only about 30 miles. We took it to a mechanic the next day and discovered an emissions-related issue. We were first advised to replace the spark plugs, which did not resolve the problem. Shortly after, the check engine light returned, and we are now facing a catalytic converter replacement costing thousands of dollars. What is most concerning is that the check engine code appears to have been cleared prior to our purchase, which prevented us from identifying this major issue before buying the vehicle. We paid market value for this car based on its condition as listed, expecting it to be in good working order. I understand what it means to buy a vehicle without a warranty, but there is a difference between “as-is” and a vehicle with recently cleared codes masking serious problems. This experience felt far from transparent. Honestly, I’ve had more straightforward and trustworthy experiences buying vehicles through private sellers. I would not recommend this dealership to others. More

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