Patrick Mykel | Page 2

Worked hard to get me in the vehicle that was best suited for my use and were pleasant to deal with for my use and were pleasant to deal with More

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Service at Marion Chrysler Dodge Jeep Ram is EXCEPTIONAL! Transaction went quickly and smoothly. AK and Patrick took great care us. Highly recommended this dealership! Transaction went quickly and smoothly. AK and Patrick took great care us. Highly recommended this dealership! More

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Extremely happy with the purchase of our Jeep! Ask for AK Kearney if you are in need of anything. He will take care of you. He is great! Him and Patrick made our purchase quick and easy process. Ask for AK Kearney if you are in need of anything. He will take care of you. He is great! Him and Patrick made our purchase quick and easy process. More

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We loved the small town feel within the dealership. Everyone was super friendly and helpful. Having purchased from larger dealers in bigger cities in the past, we would 100% chose this dealership over Everyone was super friendly and helpful. Having purchased from larger dealers in bigger cities in the past, we would 100% chose this dealership over any other. More

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From greet to delivery top notch service. A.K. and Jeff were informative and pleasant to talk to. All involved made it a joy to do business. A.K. and Jeff were informative and pleasant to talk to. All involved made it a joy to do business. More

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They were very nice and helpful. We were able to get a good , comfortable car. We were able to get a good , comfortable car. More

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We worked with both A. K and Patrick they were both very professional and great to work with. Made the process easy and straight forward. I told them what I was looking for K and Patrick they were both very professional and great to work with. Made the process easy and straight forward. I told them what I was looking for and they were able to provide the right payments and the vehicle I was looking for. I love my new jeep Wrangler :) so happy to drive 2 hours to make a deal with them!! Great work guys More

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Don’t do it. If this dealership is selling a 1962 Corvette at the 1962 price, don’t buy it. If they are giving away tufts of hair, cut from the original Chewbac If this dealership is selling a 1962 Corvette at the 1962 price, don’t buy it. If they are giving away tufts of hair, cut from the original Chewbacca suit worn in The Empire Strikes Back with every car purchase, don’t do it. If they are giving away an original vinyl record of “Sgt. Pepper’s Lonely Hearts Club Band” autographed by John, Paul, Ringo, and George to the first buyer of the day, just don’t. So, hey! I’m Theresa and I want tell you about my experience with this dealership. I was looking for, and found, a Chevy 2500HD at Marion CDJR. Actually my boyfriend, Stephen, found it and showed it to me. I liked it so Stephen did some leg work like the good boyfriend he is and contacted Joshua. Joshua did a video tour of the truck for us and stated it had no issues he was aware of. Thanks Joshua. So Stephen asked him to work up an out the door price without haggling over the sticker price. Joshua explained to Stephen he could have the truck delivered, but since we were over the 300 mile free delivery radius by 57 miles we would be charged $2.00 a mile for the 357 miles coming out to $714.00. Well that stinks but I liked the truck, so ok. Joshua gave a lower price than most places I had checked for my trade in, a 2021 Tundra Nightshade Edition. Stephen asked Joshua if we could give a $5,000.00 deposit to hold the truck for a few days to sell my Tundra and we would pay cash for the truck. Well, no, they won’t do that. Again, it stinks, but I do understand why they won’t hold vehicles. But wait, there’s more. . . The next day I talk it over with Stephen and we decide to just go ahead and put $10,000 down, finance the rest, and pay off the loan after I sell my Tundra. Good idea, right? So, I call and speak with Patrick, who was nice. I give him my information and he runs and does his loan approval and so on. Patrick then calls and states he received a fraud alert on my SS#. Interesting. Then Patrick looks at the form and it auto-populated Stephen’s name with my information. Not good, but mistakes happen. Finally get that ironed out and Patrick gives me a price of (X) payment a month. Ok, Lets’ do it. The next day I get a call from the dealership stating Patrick had forgotten to add Virginia tax to my total and (Y) amount will be added to my total making my payments (Z). Of course, this was AFTER I had already signed all of the E-signature paperwork. More paperwork anyone? I had to do all that all over again. At this point I am wondering if they have ever sold a car remotely before? E-signature is not acceptable for everything and they will need to Fedex me some papers to sign. Ok, overnight me the paperwork. Days later I receive the paperwork, sign it, and Fedex it back. Ok, everything else should be cake. Yeah, should be. So, then as I am arranging the shipping I speak with Caly who advises me I will have to pay the driver upon delivery because they use a third party. What? Why am I just learning this? Caly stated he takes cash or check. So, I tell Stephen about this and he suggests I call back and make sure he takes a personal check, which I did. Good thing! He does not take a personal check, it has to be a cashiers check or cash. So now I have to go out and get over $700.00 cash or cashier’s check to pay this third-party driver upon delivery. I asked Caly who to make the check out to and she stated Marion CDJR. WHAT?!? I thought it was a third party? Now you are telling me to make the check out to the dealership? Why not just include it in the price? I asked Caly about this and she gave me an example about a restaurant buying cups and that’s how third party works. Again, WHAT?!? There is a character maximum. in short, We were lied to about keys and delivery. When the truck showed up, the console was broken! If Chuck Norris told me to buy a vehicle here again, I would. Who's gonna tell Chuck no? But that's the only way. Just don't More

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Savanna was excellent to deal with very friendly and professional and very knowledgeable. The dealership was also very friendly and Knowledgeable. I would definitely recommend buying a new car or truck professional and very knowledgeable. The dealership was also very friendly and Knowledgeable. I would definitely recommend buying a new car or truck from them. More

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This is the only dealership to buy from! The sales staff are friendly and go out of their way to help! Great service, prices and all out great people! The sales staff are friendly and go out of their way to help! Great service, prices and all out great people! More

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