Patrick Learned | Page 7
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
621 Reviews
Write a Review621 Reviews of Patrick Learned
December 28, 2022
Fast deal, I drived the car home that afternoon, and the car ran smooth, Thanks to the guy who helped me! car ran smooth, Thanks to the guy who helped me! More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Bryce Benett, Joe n, Bryan Robertson
December 24, 2022
This Service Center doesn’t do & deliver what is to be done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the det done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the detail shop is busy & he’ll get back to me but never yet. It’s been over a month now! Even after many calls they said they get back & let me know More
Other Employees Tagged: Brandon Hocter
December 24, 2022
A great experience, as always. The employees are knowledgeable and kind, and my car was done early The employees are knowledgeable and kind, and my car was done early More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Bryce Benett, Joe n, Bryan Robertson
December 24, 2022
Super disappointed with my service, I was over charged and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in the mail never got it, called more times, and was never contacted back. Also after waiting for over a month to get my car fixed while stranded in california as a Massachusetts resident. I had my steering wheel column replaced and it now makes a loud vibrating noise whenever the wheel is turned all the way to the side while moving. It NEVER did that before so something was done wrong. Horrible horrible service I never want to go back to this dealership, let alone another Subaru after this experience. More
December 16, 2022
Awesome service and no real wait time! Everyone is friendly! Love it People! Coming in to buy a new Subaru so i can use your service center!! Jo Judt Everyone is friendly! Love it People! Coming in to buy a new Subaru so i can use your service center!! Jo Judt More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Bryce Benett, Joe n, Bryan Robertson
December 13, 2022
Convenient location. Spacious and clean. Easy to schedule appointments on line. Professional services. Easy parking. Good coffee. Improvement areas: 1. Need much bett Spacious and clean. Easy to schedule appointments on line. Professional services. Easy parking. Good coffee. Improvement areas: 1. Need much better restrooms. I've seen better ones at gas stations. Separate mens and women's please. 2. Could use more comfortable and warm waiting area. Curren one is stark. More
December 13, 2022
The service personnel puts things to change but never change them! It’s on the sheet that’s to change but the new part is never there! change them! It’s on the sheet that’s to change but the new part is never there! More
Other Employees Tagged: Brandon Hocter, Joe n
December 10, 2022
Great fast service no condescension, no hard sell/Upsell. The best factory service department I've ever dealt with. The best factory service department I've ever dealt with. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Bryce Benett, Joe n, Bryan Robertson

