Patrick Conaway | Page 31

Responsive, attentive, friendly, competent, helpful. I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I ap I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I appreciate the complimentary carwash especially since little things like that are harder for me to do these days More

by fulbrightlaurie Verified Customer Verified Customer

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Dealer was sole entity that services vehicle - suddenly they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left the dealer. Tire service not completed -also 24000 miles on car yet pressed to do 25000 service in advance. Query where are the keylocks? Dealer says they are missing yet dealer is the last to have used the keys on previous service. patrick said harold story is the dealership mgr. harold story also said he was the dealership mgr. Yet he is not. Customer requested to speak to the mgr yet was not allowed to do so. What is this dealership going to do about their loss of customers tire key locks? Why was customer loed to and told that harold story is a manager? More

by Sloan Verified Customer Verified Customer

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Very good experience! Patrick is doing a great job. Getting my car in & out means a lot to me. Patrick is doing a great job. Getting my car in & out means a lot to me. More

by THEMIG Verified Customer Verified Customer

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Awesome Good customer service Great on time Great on details Great job Excellent employee Awesome details Great job Excellent employee Awesome More

by smlilovemegan Verified Customer Verified Customer

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Excellent and prompt service. Thank you! I enjoyed your prompt and excellent service. I appreciate you all. Thank you! I enjoyed your prompt and excellent service. I appreciate you all. More

by soonerdude87 Verified Customer Verified Customer

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The person I spoke with about dropping my car forgot to check it in, after 24 hours of no answers I drove up. Patrick greatly apologized for the mixup and had my car ready within 24 hours. Other areas are check it in, after 24 hours of no answers I drove up. Patrick greatly apologized for the mixup and had my car ready within 24 hours. Other areas are lacking in communication at the facility, but Patrick really is an example of what an honest and great/dedicated employee is! More

by Kara.hull Verified Customer Verified Customer

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Patrick is always caring and responsive. I never have to worry about services that are unnecessary. Patrick always provides excellent customer service. I never have to worry about services that are unnecessary. Patrick always provides excellent customer service. More

by lisa_currington3 Verified Customer Verified Customer

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I have always received the absolute best service from Midtown Kia and Patrick has always been so phenomenal and honest! Midtown Kia and Patrick has always been so phenomenal and honest! More

by lesia33 Verified Customer Verified Customer

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I was greeted quickly in the drive up lane and acknowledged by Patrick when I walked in. He was friendly, professional, and informational. Will definitely return to Midtown instead of Ferguson. acknowledged by Patrick when I walked in. He was friendly, professional, and informational. Will definitely return to Midtown instead of Ferguson. More

by C6776t Verified Customer Verified Customer

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Very helpful and patients with my questions I have . Very helpful , they make sure costumer are taking care of. Very helpful , they make sure costumer are taking care of. More

by COTTONPLUSCANDY Verified Customer Verified Customer

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