Patrick Brown | Page 3

They went above and beyond to get the deal done! More

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I would not recommended this dealership! The management staff is useless, the sales representative lies about correcting issues pointed out at test drives. Then lies about it and management backs sales, staff is useless, the sales representative lies about correcting issues pointed out at test drives. Then lies about it and management backs sales, do they do not care about customers at all. Just because they take up space in the Bible Belt does not mean they believe in honesty to the customers! What a waste of money and time. Never Again.. More

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Not very good service I stopped in on a Friday afternoon and test drove a car with Patrick. He was nice and knowledgeable about the car. I set up a time to come back the ne I stopped in on a Friday afternoon and test drove a car with Patrick. He was nice and knowledgeable about the car. I set up a time to come back the next day with my wife to see the car and possibly purchase it. I gave him my cell number and left. I came to the dealership at the scheduled time and Patrick was busy with a customer. No big deal, so I waited around for him. He never even spoke or acknowledged my presence even though we had a scheduled appointment. Another salesman spoke with me and said that Patrick would be with me shortly. The car was not on the lot, but I assumed maybe they were cleaning it up or something for me. We waited for about 45 minutes until the other salesman came out and started talking about different cars and other options as well as their finance plans. My wife asked where the car was that we came to buy and he said, "Oh we sold it last night. I thought someone told you." And he proceeded to try and sell me in their financing for new cars. I wish they had called and told me that they sold the car since we had a scheduled appointment. At the very least, Patrick could have spoken to me in passing and said the other salesman would take care of me. Just poor service in my opinion. This was in October/November 2018. More

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Great experience! Patrick and Nathan were phenomenal in how they treated my wife and me. We told them the deal we wanted and they got us a better deal than we ever expe Patrick and Nathan were phenomenal in how they treated my wife and me. We told them the deal we wanted and they got us a better deal than we ever expected! Will only buy future vehicles from D&D! More

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