Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith | Page 27

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
344 Reviews
4.7

344 Reviews

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344 Reviews of Pat Smith

January 17, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. The service was fast and completely done as i asked ans the service manager was friendly and informative on the service performed. I would recommend More

by Steffenward75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

January 17, 2024

Dealership Rating
Employee Rating

Graato deal with. Listened to my questions. Answered all my concerns. Would recommend them again. More

by barrett_340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Always very courteous. Service is performed well and on time. Staff is accommodating and friendly. More

by mnielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Higgins, Nathan Nielsen

January 17, 2024

Dealership Rating
Employee Rating

Very convenient for me like there’s a rapid lane for oil change. Friendly staff More

by Brben8583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Would not recommend. Bought two cars from here and they’ve had multiple issues. We have taken them back to get fixed and every time something else is broken when it comes More

by ATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Owatonna CJDR Ford Lincoln responded

Hi, my name is Nathan Nielsen and I'm one of the finance managers at Owatonna Motor Company. We never want a unhappy customer and would like to help your situation. Please contact me at 507-451-7860 so we can discuss what has been going on. Thank you

January 17, 2024

Dealership Rating
Employee Rating

Had the oil changed found Puddle under it in the morning. Checked it found filter loose tightened it Problem Went away More

by robinbr.br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

January 17, 2024

Dealership Rating
Employee Rating

I greatly appreciate Pats ability to work with me and accommodate me with the check engine lights. More

by Mharris7774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2024

Dealership Rating
Employee Rating

I stopped in several different times at this dealership. I was in the market for a specific vehicle, and they said that one was being delivered to the dealership the following Monday. I showed up on that fo More

by jhksck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Leonardo, Todd Utpadel , Joel Brownell

December 18, 2023

Dealership Rating
Employee Rating

I think we had a good services overall. They where patient and nice towards use. More

by Hawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 15, 2023

Dealership Rating
Employee Rating

Excellent service, Good communication. They took care of my issue efficiently. Scheduled service kept me informed and provided the vehicle back at the time promised More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

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