Parker Roberts

Originally we were happy with our $20k cash purchase of a 2025 Compass. The sales guy, Parker was nice and helpful. He said that the car had received their inspection and the oil was just changed on Septembe 2025 Compass. The sales guy, Parker was nice and helpful. He said that the car had received their inspection and the oil was just changed on September 29th, even though it was not showing on the Carfax. We assumed it was because it was only the beginning of October and it probably just hadn't updated yet. The Carfax showed new tires were put on the car in January of this year, the tread we could see looked good. All in all, it appeared to be a maintained car and EchoPark doing their inspection, we were assured, they did the needed upkeep on the vehicle. I want to be very clear, we knew we were buying a former rental car, we knew there were some dings in the paint and we knew it was not a brand new car. What we did NOT know was that EchoPark did not do anything to up keep the vehicle. We took it to our mechanic, who found that the oil was old, no way was it just changed, sadly, I did not get a photo of that, but in addition to this, the engine air filter was absolutely filthy with gunk. Since no one has it in stock, we have ordered it and will have it replaced once it arrives. The "10 month" old tires where tread bare in areas that were not visible when looking at them, you had to get under the car and have a look at the inside of portion of the tires, so we had to purchase new tires. The vehicle was in bad need of an alignment. We had this done at the time of the tires and due to unreported damage on the driver side wheel, they could not correct the alignment. I have attached the photo of that paper work, the upper portion is what it was and the lower portion is as good as it will get. Basically we dropped 20k on a car to turn around and drop another $2k for various repairs that really should have been done when they received the car. They push the warranties really hard, I think it is because they know they are selling cars with problems. But they won't tell you that will they? I reached out to Parker, the sales rep, on Monday and let him know we were really disappointed and he said he would pass it on to the GM. It is now Friday and we have not heard anything from the GM. We do not expect anything other than an apology for getting a car with issues they should have resolved or disclosed, if they had actually done their inspection. Overall, I will not ever do business with them again and I will make sure everyone I know is aware of their shady practices. More

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Great experience. Very transparent and Parker was also very patient. He was able to answer any questions and address all our concerns. Very transparent and Parker was also very patient. He was able to answer any questions and address all our concerns. More

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We were impressed with Parker! He was incredibly helpful and informative! Parker took excellent care of us!! Echo park is easy to do business with. They held true to the pri He was incredibly helpful and informative! Parker took excellent care of us!! Echo park is easy to do business with. They held true to the price ! We sold our Hyundai Kona. More

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We sold our car through Edmonds to Echo Park. The experience was great and they gave us the exact offer that they quoted online through Edmonds. Parker was excellent to work with. Very profession The experience was great and they gave us the exact offer that they quoted online through Edmonds. Parker was excellent to work with. Very professional, courteous and kind. We highly recommend working with him. More

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Review I had an excellent experience working with Parker Roberts at EchoPark. Parker was incredibly helpful, honest, and trustworthy throughout the entire process. He took the time to answer all my q Parker Roberts at EchoPark. Parker was incredibly helpful, honest, and trustworthy throughout the entire process. He took the time to answer all my questions, made sure I understood everything, and never made me feel pressured. You can tell he genuinely cares about helping his customers find the right vehicle. I highly recommend asking for Parker if you’re shopping at EchoPark—he made the whole experience easy and stress-free! More

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Parker was awesome! He was informed, answered all of my questions, and had a great personality. If you are looking for a car ask for Parker. He was informed, answered all of my questions, and had a great personality. If you are looking for a car ask for Parker. More

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This was my first car purchase and Parker was very patient with me, answering my questions and explaining all the numbers. patient with me, answering my questions and explaining all the numbers. More

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Helped me out so so much when I was in a super tight spot and understood where I was coming from and was able to get me driving a 2025!!! Thank you so so so much and understood where I was coming from and was able to get me driving a 2025!!! Thank you so so so much More

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Parker was so helpful and so kind! He was very patient and answered all questions thoughtfully and thoroughly. He was very patient and answered all questions thoughtfully and thoroughly. More

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Great selection of vehicles. Affordable prices. Our seller was very helpful and informative. The whole process was very easy. Affordable prices. Our seller was very helpful and informative. The whole process was very easy. More

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