Paris Radford | Page 2

Connor Paris done a good job with helping us get a maverick would highly recommend!!! maverick would highly recommend!!! More

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I'm not typically the person that is going to post reviews but this experience requires it. I've done a lot of business with Ford of Cookeville and my experience was good up until this visit. I came t reviews but this experience requires it. I've done a lot of business with Ford of Cookeville and my experience was good up until this visit. I came to the dealership to look at a 2017 F350 Super Duty Dually. It's used and I expected it to have bumps and bruises. Test drive went fantastic of course, nothing happens during a test drive. We sat down to do paperwork on the truck and that's went it all went down hill. The salesman brought out these astronomical numbers for down payments and monthly payments. I politely refused and told him there's no way I was paying that kind of down payment or making that type of monthly payment on a used vehicle. The salesman also came out with this insane offer on my trade. Again, I politely said absolutely NOT, it was a complete slap in the face. Long story short, I did eventually get what I wanted on trade in and got the truck with no down payment. I completely understand this is a used truck so I drive this truck home, drives home perfectly, attempt to back the truck in the driveway and there's no Reverse gear. It lags for several seconds finally kicks in, then it slips all the way up the driveway causing a check owners manual light to come on. I immediately called my Salesman to let him know what was going on, he then let's me know that they can't do anything about it because its a used truck and it was purchased as is!!! So I have payments on a truck that I can't drive because the transmission is slipping and the dealership, Ford of Cookeville won't do anything about it. I'm blown away by the lack of maintenance and the lack of care that this dealership has for its customers. Be very leary and aware when purchasing something used that its checked out completely and you have at least a 30 day Warranty or grace period after purchase. Don't be like me, make a purchase then come home and realize an issue with the vehicle. This is an expensive fix, over 6000 for a transmission that comes out of my pocket directly after a purchase of a vehicle, thank you Ford of Cookeville!!!!! More

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Great dealership. I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! I worked and made my sale with Lyle. He was extremely helpful and patient. I would highly recommend the dealership especially if you work with him! More

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Adam Miller and Paris Radford was good he helped find the right vehicle and get it for what we wanted and help get insurance so we could finalize the deal. right vehicle and get it for what we wanted and help get insurance so we could finalize the deal. More

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Paris Was the best ever would 100% Recomend i will buy cars from him forever cars from him forever More

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The people are very nice they help me alot conner,Paris did a very good job getting what I need did a very good job getting what I need More

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The dealership was great they truly helped me get into a vehicle and made us feel welcome and comfortable great team. vehicle and made us feel welcome and comfortable great team. More

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Had a few small hiccups on insurance and title transfer but salesmen and manager were very courteous on working thru the problems and ended up with a nice trade deal. but salesmen and manager were very courteous on working thru the problems and ended up with a nice trade deal. More

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They were helpful and met our needs to the full extent. They made a very comfortable environment. They made a very comfortable environment. More

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My first time here at the Ford Dealership. My experience her has been great. Paris Radfordhas been great to us. He is personally is great. He explained everything for me to where I understood. My experience her has been great. Paris Radfordhas been great to us. He is personally is great. He explained everything for me to where I understood. More

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