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Omar Martinez
Omar Martinez at Mercedes-Benz of Orange County

Omar Martinez | Page 25

Service Consultant

Mercedes-Benz of Orange County

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.6
268 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

268 Reviews

Write a Review

268 Reviews of Omar Martinez

April 12, 2024

Dealership Rating
Employee Rating

Too expensive in comparison to other dealers and services I have visited. Will not be back. More

by MIGUELINAOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 17, 2024

Mercedes-Benz of Orange County responded

I'm sorry to hear that you found our pricing to be higher than expected. We aim to provide competitive pricing while delivering top-notch service and quality. Your feedback is important to us, and we'll take it into consideration as we continue to improve our offerings. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Dealership Rating
Employee Rating

The team was great from dropping the vehicle off for repairs to picking the vehicle back up. More

by RJAINARAIN
Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale

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Apr 17, 2024

Mercedes-Benz of Orange County responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with great service from drop-off to pick-up. Providing a seamless and pleasant experience for our customers is always our goal, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 10, 2024

Dealership Rating
Employee Rating

Staff at all points of contact were extremely helpful and knowledgeable. Made the experience very comfortable More

by meglawteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: amore

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Apr 17, 2024

Mercedes-Benz of Orange County responded

Thank you for sharing your experience with us! We're thrilled to hear that our staff at every point of contact provided you with helpful and knowledgeable service. Creating a comfortable experience for our customers is important to us, and we're delighted that we could achieve that for you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 04, 2024

Dealership Rating

Excellent communication. Omar communicated right away any issues that they found with my car. 5 stars. More

by Shousell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josephine Nikolla, Omar Martinez

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Apr 09, 2024

Mercedes-Benz of Orange County responded

Thank you for sharing your experience with us! We're delighted to hear that you had an excellent experience with Omar and that he provided you with timely and clear communication regarding any issues found with your car. Warm Regards, Michael Hill mhill@benzelbusch.com

March 27, 2024

Dealership Rating

Omar was absolutely amazing! He was a pleasure to deal with and a complete asset to Mercedes! More

by BELLAREVELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar

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Apr 01, 2024

Mercedes-Benz of Orange County responded

Thank you so much for your glowing review! We're thrilled to hear that Omar provided you with exceptional service and made your experience with us truly memorable. Warm Regards, Michael Hill mhill@benzelbusch.com

March 23, 2024

Dealership Rating

Great customer services,knowledgeable, professional. Comfortable atmosphere welcoming also Omar was great giving me updates More

by DGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta , Omar

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Apr 01, 2024

Mercedes-Benz of Orange County responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a great experience at Mercedes-Benz of Orange County and that our team provided you with excellent customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

Dealership Rating

The service I received from Omar was very polite, friendly, and welcoming. Thanks Omar for making this visit wonderful and effortless. Juliana.L. More

by LOPEZJULIANA8202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mykola (Nick) Peresunko , Thomas Tzimoulis

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Mar 06, 2024

Mercedes-Benz of Orange County responded

Thank you for your kind words! We're delighted to hear that you had a wonderful and effortless experience with Omar at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 23, 2024

Dealership Rating

I wanted the job done correctly! I highly recommend Omar Martinez. His work is well explained. I trust that you will do a great job because you are completely reliable and you educat More

by Gilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

Print
Mar 06, 2024

Mercedes-Benz of Orange County responded

Thank you for your recommendation! We're glad to hear that Omar Martinez provided you with such reliable and informative service at Mercedes-Benz of Orange County. Ensuring that the job is done correctly and educating our customers about their cars is our priority, and we're delighted that Omar's work was well-explained and trustworthy. Regards, Michael Hill mhill@benzelbusch.com

February 18, 2024

Dealership Rating

Very courteous, customer service very high, handles the issues on a timely manner, friendly, definitely would recommend to others. More

by HIKINGSTAR727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar

Print
Mar 06, 2024

Mercedes-Benz of Orange County responded

Thank you for your fantastic review! We're delighted to hear that Omar provided you with such courteous and high-quality customer service at Mercedes-Benz of Orange County. Ensuring that issues are handled in a timely manner and maintaining a friendly demeanor are top priorities for us, and we're glad that Omar exceeded your expectations in these areas. Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Dealership Rating

Omar was a great representative of the brand, and made my experience seamless and easy. More

by GREGORYWJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar.

Print
Mar 06, 2024

Mercedes-Benz of Orange County responded

Thank you for your feedback! We're thrilled to hear that Omar provided you with a seamless and easy experience! Regards, Michael Hill mhill@benzelbusch.com

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