Omar Martinez | Page 16

The team of service technicians are knowledgeable and Frankie DiVito is a terrific service manager! Frankie DiVito is a terrific service manager! More

by RCECCATTI Verified Customer Verified Customer

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I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312 Verified Customer Verified Customer

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my car still have problems、Remote control of the vehicle has been deactivated. this year i paid alrealy has been deactivated. this year i paid alrealy More

by LINZHAO06 Verified Customer Verified Customer

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Brought car in for 10:30 appt and it wasn’t completed until the following day- unacceptable until the following day- unacceptable More

by mcrill Verified Customer Verified Customer

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I came in for a 82,000 mile service. When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car has “NO Tire Sensors”. I made my way back to Mercedes Benz of Orange County and was told that I would have to pay for a diagnostic to see why the sensors are not working. I stated that my sensors were working when I dropped off my vehicle and a manager named frank very rudely stated that its not his fault and made jokes out of my concern of not having sensors on my tires being very unsafe for me. Frank said, “ pull over to the side of the road from time to time to see if ur tires are flat if you feel unsafe.” I did not feel like a customer I felt like I was being insulted and treated unfairly. More

by Ineqwa Evans Verified Customer Verified Customer

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Omar Martinez was very courteous and helpful. He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by O He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by Omar Martinez. Thank you. More

by RALNABALSI Verified Customer Verified Customer

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I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11 Verified Customer Verified Customer

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Great personality. Was patient with the conflict that was presented to him and resolved the issue. Was patient with the conflict that was presented to him and resolved the issue. More

by PAULIN92 Verified Customer Verified Customer

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Service advisor and technician were helpful and knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and r knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and replace missing fasteners. Taking care of The little things has made me a repeat customer. More

by 265BEDFORD Verified Customer Verified Customer

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Car is still leaning right after getting an allignment done. They did not diagnose what I requested. done. They did not diagnose what I requested. More

by DEVINCLARK811 Verified Customer Verified Customer

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