Olivia Pierce | Page 8

The finance manager tried to add money into my payment to recover the cost of the rebates they were giving me. I used an auto loan calculator to show how much my payment should be and they said that they mad recover the cost of the rebates they were giving me. I used an auto loan calculator to show how much my payment should be and they said that they made a mistake. The mistake was covering the money we agreed to take out of the deal. They were saying I get rebates or ARP but not both. I left and they said they would give me both but then they made the “mistake”. In the end, I got what we agreed to and the salesman was great. More

by DONHARRING1 Verified Customer Verified Customer

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Wonder guest service! Kirk was running around with us to show us everything we were interested in seeing. Kirk was running around with us to show us everything we were interested in seeing. More

by LIFEISGOOD1071 Verified Customer Verified Customer

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Very welcome and good approach frome the agent. He is very kind and respectful in dealing with the customer. He is very kind and respectful in dealing with the customer. More

by OMIONSUNNY Verified Customer Verified Customer

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Timely, efficient, and kind service. The ease of the texting for services is convenient and fast. The ease of the texting for services is convenient and fast. More

by ASSHINSKIE0830 Verified Customer Verified Customer

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I visited the dealership because of a dead battery in my key fob. After they replaced the battery the key still not working. They had me bring the key in to check it out. They charged me 111 00 because the key fob. After they replaced the battery the key still not working. They had me bring the key in to check it out. They charged me 111 00 because the battery they put in the fob 2 days earlier was also dead. What they did was replaced a dead battery with a dead battery so they could charge me 111 00 dollars. More

by PAPPI52 Verified Customer Verified Customer

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Very poor diagnosis, poor communication, took almost two months to fix, when ready vehicle had to go back in shop immediately due to not tightening clamps. Have no intent to ever buy another KIA. Spent over months to fix, when ready vehicle had to go back in shop immediately due to not tightening clamps. Have no intent to ever buy another KIA. Spent over a month with no loaner. More

by heelsfam05 Verified Customer Verified Customer

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Capital has always treated us very well. Chavez and Nick made the whole thing very easy. We will always come back to Charvez! Chavez and Nick made the whole thing very easy. We will always come back to Charvez! More

by SOTURNER1861 Verified Customer Verified Customer

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Great service and communication through out the entire process. Did what I needed done with recommendations. process. Did what I needed done with recommendations. More

by gman9228 Verified Customer Verified Customer

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I went in for maintenance and the wait time was not too long. Everyone I spoke to was professional and friendly long. Everyone I spoke to was professional and friendly More

by momof4 Verified Customer Verified Customer

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Had the exact vehicle in stock we were looking for. Buying process was relatively easy. Buying process was relatively easy. More

by JEFF.DOOLEY Verified Customer Verified Customer

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