Olivia Pierce | Page 8

Very poor diagnosis, poor communication, took almost two months to fix, when ready vehicle had to go back in shop immediately due to not tightening clamps. Have no intent to ever buy another KIA. Spent over months to fix, when ready vehicle had to go back in shop immediately due to not tightening clamps. Have no intent to ever buy another KIA. Spent over a month with no loaner. More

by heelsfam05 Verified Customer Verified Customer

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Capital has always treated us very well. Chavez and Nick made the whole thing very easy. We will always come back to Charvez! Chavez and Nick made the whole thing very easy. We will always come back to Charvez! More

by SOTURNER1861 Verified Customer Verified Customer

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Great service and communication through out the entire process. Did what I needed done with recommendations. process. Did what I needed done with recommendations. More

by gman9228 Verified Customer Verified Customer

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I went in for maintenance and the wait time was not too long. Everyone I spoke to was professional and friendly long. Everyone I spoke to was professional and friendly More

by momof4 Verified Customer Verified Customer

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Had the exact vehicle in stock we were looking for. Buying process was relatively easy. Buying process was relatively easy. More

by JEFF.DOOLEY Verified Customer Verified Customer

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The communication from the service reps and the work from the technicians was good. However, their policy of upcharging for work covered by third party warranty along with not proving exact pricing before th the technicians was good. However, their policy of upcharging for work covered by third party warranty along with not proving exact pricing before the service was not pleasing. Our charges were almost twice our informal quote. More

by JEBJ_11 Verified Customer Verified Customer

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The entire process went very smoothly, Brooke was awesome, we will definitely recommend this dealership to anyone looking for a vehicle awesome, we will definitely recommend this dealership to anyone looking for a vehicle More

by RENEEHOLLY02 Verified Customer Verified Customer

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They were great as usual. Quick service and great customer service. I will always support. Thanks Quick service and great customer service. I will always support. Thanks More

by EST122110 Verified Customer Verified Customer

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They called me to come in for an open recall on my kia Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they " Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they "fixed" my car, I suddenly began experiencing the symptoms that the recall was for. So by allowing them to work on my car they made it worse.. This was for the multi-function light switch.. Now when I drve down the street my lights go out randomly. I told them this and the said "let the switch get broken in a little and i will stop." That didn't seem correct. So I contacted other Kia dealerships and they said switches don't "get broken in" and that "that dealership should never have sent you hone with faulty lights" More

by sethdicaire Verified Customer Verified Customer

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Friendly environment and courteous service. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. More

by LANECASHMOM2012 Verified Customer Verified Customer

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