Olivia Pierce | Page 43

I will not deal with this dealership ever again. The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the w The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the written estimate it included the 175 for the diagnosis. There also a $54 charge to replace the wiper blades and $51.72 for shop charges that were not mentioned by the gentleman who presented the estimate. There was no credit given from the $175 diagnosis fee against the total of the estimate, which was now over $700. When I declined to have work done there I was presented with the total bill of $228.69 which included the $175 diagnostic fee, $35 for shop supplies and $3.99 for document storage and $14.70 for sales tax. I took my vehicle to repair facility that I have used before. They also ran a diagnostic test on it and charged me $384 for the repairs, that was the same amount the dealership wanted for the parts and labor. So dealership wanted $228 more than what my repairs cost More

by kensinz Verified Customer Verified Customer

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Lots of inventory, easy to deal with , they tell you straight up why they can do .They don’t waste your time or there’s. straight up why they can do .They don’t waste your time or there’s. More

by tturtlet Verified Customer Verified Customer

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Everyone is always very efficient and communicative. I always take my vehicle there and know that they’re going to do a great job! I always take my vehicle there and know that they’re going to do a great job! More

by Nataly Romero Verified Customer Verified Customer

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Quick, friendly, reliable. I also love how close they are to my house. What more is there to say? I also love how close they are to my house. What more is there to say? More

by Jackknoxville Verified Customer Verified Customer

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So much better than Coastal Kia in Wilmington. Exceptional customer service and an amazing staff. Exceptional customer service and an amazing staff. More

by TODD.C.WILSON Verified Customer Verified Customer

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Hyundai said they wouldn’t have charged me for the diagnostic fee when I provided you with the codes run. Your dealership completely milked me and my wife. Will not be returning. diagnostic fee when I provided you with the codes run. Your dealership completely milked me and my wife. Will not be returning. More

by John Verified Customer Verified Customer

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The dealer is well-kept. The staff are polite. The staff is upfront with maintenance. The staff are polite. The staff is upfront with maintenance. More

by Krsp8d Verified Customer Verified Customer

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The new vehicle i bought has issues within 6000 miles. They have attempted to fix it 2 or 3 times and they have also gotten an attitude with me. They have attempted to fix it 2 or 3 times and they have also gotten an attitude with me. More

by Anthony Verified Customer Verified Customer

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Jasmin was very friendly and helpful. I would recommend this dealership to family and friends. I would recommend this dealership to family and friends. More

by LOVEMYDOG4LIFE Verified Customer Verified Customer

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I had no problem and the wait time was not long. Would recommend kia services Would recommend kia services More

by THELMABASKETS Verified Customer Verified Customer

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