Olivia Pierce | Page 3

Took my car into the service department thinking I'd get an actual diagnosis... big mistake. They have ZERO ability in properly diagnosing transmission issues. Instead of doing any real troubleshooting, the an actual diagnosis... big mistake. They have ZERO ability in properly diagnosing transmission issues. Instead of doing any real troubleshooting, they jump straight to "you need a whole new transmission." What really got me is they kept my car for a couple hours, charged me for "diagnostics," and all I got was them telling me the code is coming from the transmission... which I already knew before I even walked in. No deeper explanation, no effort to pinpoint the actual problem - just a lazy, expensive guess. Save your time and money, because you're basically paying them to tell you what your code reader already did. Really disappointing experience. More

by james.t.merrithew Verified Customer Verified Customer

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Excellent customer service from first interactions. They have a variety of vehicles to choose from. They have a variety of vehicles to choose from. More

by RB Verified Customer Verified Customer

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The service and representation was outstanding, keep up the good work and Coustomer relations. I have nothing more to say. the good work and Coustomer relations. I have nothing more to say. More

by Tony Verified Customer Verified Customer

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Super fast response time from my initial contact. When I got there to test drive the car was pulled up and waiting on me and Duncan was eager to help and answered all my questions. I had a pre-approv When I got there to test drive the car was pulled up and waiting on me and Duncan was eager to help and answered all my questions. I had a pre-approval so from initial contact to pulling out in my new car was less than 3 hours. More

by LESLIE.ROGERS06 Verified Customer Verified Customer

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Great experience. Quick and easy to buy a car. Knowledgeable throughout the whole process and very helpful Quick and easy to buy a car. Knowledgeable throughout the whole process and very helpful More

by SASHABELLA387 Verified Customer Verified Customer

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Hai was absolutely amazing and I believe she deserves a raise and should be considered for a management position raise and should be considered for a management position More

by LOGANTUCKER64 Verified Customer Verified Customer

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Sale rep was extremely professional and willing to work with concerns. Would definitely come back- providing I didn’t just buy a lemon with concerns. Would definitely come back- providing I didn’t just buy a lemon More

by STREY0317 Verified Customer Verified Customer

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Terence Hoffman was amazing. Made the whole experience great! Very knowledgeable and super friendly! Very pleased Made the whole experience great! Very knowledgeable and super friendly! Very pleased More

by Scott Verified Customer Verified Customer

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Jacksonville Kia has always done me right. I will continue to go there for my auto needs! I will continue to go there for my auto needs! More

by Chati.cathi.73 Verified Customer Verified Customer

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Reliable dependable knowledgeable always fast service not pricey been taking my car there since purchase always great service pricey been taking my car there since purchase always great service More

by RAYMONDSESSION1 Verified Customer Verified Customer

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