Olga Espinosa | Page 2

After multiple emails, we settled on a price, and the email talks about the car being cpo. We get to financing where Joann was extremely rude and kept telling us the information we had was wrong. They to email talks about the car being cpo. We get to financing where Joann was extremely rude and kept telling us the information we had was wrong. They told us the car was not cpo and offered warranty’s at absurd pricing. We walked out. We finally came back as they offered a Mac haik warranty and a little lower price. We mentioned the windshield washer fluid was low and they just kept saying they just filled it, well when we got home it was leaking all over the ground and there was none left in the container. We called yaony right away on 6/17/26 and he said he was would talk to his manager and get right back to us. As of 6/21/26 we still haven’t heard back. They showed little to no care about their customer or the fact we mentioned this problem before we left the lot. unfortunately this is our second bad experience at Mac haik cord and won’t be back. More

by ERINSCENTS4408 Verified Customer Verified Customer

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Made good on all issues and took care of me. Very grateful and thanks again for taking caring of issues hassle free. I recommend and will continue to be a customer. Very grateful and thanks again for taking caring of issues hassle free. I recommend and will continue to be a customer. More

by STEVEHANSEN10 Verified Customer Verified Customer

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Delwyn Phillips brought my 2021 CRV up from Georgetown and drove me back to finish the paperwork...now that is customer service that goes above and beyond. Thank you Delwyn and Olga and the crew down the and drove me back to finish the paperwork...now that is customer service that goes above and beyond. Thank you Delwyn and Olga and the crew down there from an 82 year old senior citizen that was in a jam of someone else's making. Professional and caring. Will recommend friends to Mac Haik in Geogetown vs the Waco ones up here. Delwyn is the one to go to!!! More

by barbdavis66 Verified Customer Verified Customer

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Customer service has really improved. Word on the street was this dealership had terrible customer service. On my last visit I purchased a vehicle and our salesman was excellent his name Word on the street was this dealership had terrible customer service. On my last visit I purchased a vehicle and our salesman was excellent his name was Ron. Olga was also exceptional. I would definitely recommend this dealership to mt family and friends. More

by WJACK98833 Verified Customer Verified Customer

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THE OLD BAIT AND SWITCH Found the truck I wanted right away, qualified for a loan no problem. Then at the last minute they did the bait and switch. Switched it out for a different model, Parts missing of away, qualified for a loan no problem. Then at the last minute they did the bait and switch. Switched it out for a different model, Parts missing off of it. Every other truck had a power inverter which I use at work every day mine does not. Just an empty space where it used to be. The truck I wanted and signed for had one. The truck I bought needs Helper Springs the truck I wanted and signed for didn’t need Helper Springs. It was strong enough. Picked it up the next day not the one I wanted but the one they told me was just as good and they delivered it to me Filthy there was mud around all four tires It hadn’t had a bath ever. I can’t believe they delivered it to me like that. I drove it through their car wash myself. Oh yeah and all four tires were 20 lbs low and their air hose was broken. I had to go to a gas station on the way home to get air. More

by GREENHOUSELAWNS1 Verified Customer Verified Customer

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Very helpful, educational, willing to work with me and go out of her way to ensure I got everything I wanted covered out of her way to ensure I got everything I wanted covered More

by KAYALLISON01 Verified Customer Verified Customer

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Everything went smoothly and everyone was really helpful. I would recommend anyone to check out Mac Haik Ford. I would recommend anyone to check out Mac Haik Ford. More

by CHRISL.QUINTERO Verified Customer Verified Customer

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Best in the business, consider yourself fortunate if you get to work with Olga and her professional stuff get to work with Olga and her professional stuff More

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Steve is the best. Very patient and works hard to meet your needs !!!! I highly recommend him Very patient and works hard to meet your needs !!!! I highly recommend him More

by JODIRAY50 Verified Customer Verified Customer

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Fast efficient and best price in town. Jeremiah, John and Olga were easy to work with. Jeremiah, John and Olga were easy to work with. More

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