Oganes Tovmasyan
Oganes Tovmasyan at Silver Star Motors

Oganes Tovmasyan | Page 9

Internet Manager/Finance Manager

Silver Star Motors

257 West Ave
Tallmadge, OH 44278

Contact Me
5.0
157 Reviews

Languages Spoken

Armenian Armenian

English English

5.0

157 Reviews

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157 Reviews of Oganes Tovmasyan

April 11, 2019

Dealership Rating
Employee Rating

Very helpful Clean cars. Good deals purchasing. Help in answer questions. Salesmen friendly. Very good in the process. I recommend this dealer for next purchas More

by Majid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Tovmasyan , ZACHERY LAWRENCE

April 10, 2019

Dealership Rating
Employee Rating

Welcoming and quick to answer any questions . The men there were very accommodating with presenting all of the first class services. Welcoming you with utmost respect and consideratness. Very prof More

by Carfind77#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Tovmasyan , ZACHERY LAWRENCE

March 02, 2019

Dealership Rating
Employee Rating

Great Dealership This is a very professional place. Great staff and great communication. I was kept informed on everything that was happening and I would definitely re More

by kdwright65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 01, 2019

Dealership Rating
Employee Rating

My experience at Silver Star Motors Well let me start by saying, I have purchase many vehicles in the past from many different dealers, and this is the best experience I've had so far, a More

by Handyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 06, 2019

Dealership Rating
Employee Rating

Great experience! Very professional and pleased with the service that we received on the purchase of our vehicle. They were very knowledgeable and made it a relaxing ex More

by Ccbaker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2019

Dealership Rating
Employee Rating

Awesome experience Great group of guys, amazing quality of work and the fantastic results show it. They are honest down to earth people that truly care about the custome More

by TylerM15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Feb 05, 2019

Silver Star Motors responded

Thank you very much for the kinds words, it was our pleasure assisting you every single way we possible could. Thank you for the business once again.

February 03, 2019

Dealership Rating
Employee Rating

Great Experience Talk Oganes yesterday came in today to get the vehicle very helpful and professional answered all my question explain and went over every detail throu More

by Peewee919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2019

Dealership Rating
Employee Rating

Very good costumer service They gave us a vey good price and very good costumer service tank you for the good service And for sure I recommend them . Thx More

by Zaqueo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oganes tovmasyan

January 31, 2019

Dealership Rating
Employee Rating

Horrible Customer Service Oganes is not trustworthy and does not honor appointment times. We Spent alot of time going for an appointment only to find out they sold the car righ More

by joeyrhn
Recommend Dealer
No
Mar 01, 2019

Silver Star Motors responded

My name is Joe and I am the Customer Service Manager here at Silver Star Motors. I would like to apologize for the negative experience you unfortunately had. Our goal is to make sure our customers leave our dealership with a positive outlook on us. However, I did reach out to you in regards of the situation and I explained how another customer drove all the way from Pittsburgh Pennsylvania without an appointment or a phone call for the same vehicle you had an appointment for. We did not see you arrive on time for the appointment and we did not receive a phone call informing us you were running late. After your appointment time, is when the PA customer arrived. We do have a deposit option that insures that the vehicle is off limits for other customers, we recommend to always reserve a vehicle that you have a strong desire for. But, however, since there was no deposit on the vehicle, the other customer offered to purchase it. It would have been unfair if we did not let that customer look at the vehicle when there was no hold/deposit on it. 40 minutes after the scheduled time, you arrived and we informed you about the situation and you found it unbelievable, which is understandable since the odds of someone coming from Pittsburgh, without warning, and buying the same car is very slim. We provided you with an offer where we would find a similar vehicle around the same price or better to compensate the fact that the car was sold. The PA customer did leave us a positive BBB Review to insure that we have been telling the truth. We are still offering our assistance to help you in any way we can in finding you a similar vehicle, or another vehicle of your liking to purchase in the near future. Sincerely, Customer Service manager Any questions or concerns, you can contact me via email or by phone Email: Joe@silverstarakron.com Phone: (234) 678-5665

January 18, 2019

Dealership Rating
Employee Rating

Most Professional Experiece at a Dealership This was by far the most enjoyable and professional experience I have had at a dealership. Oganes and Zach did everything they could to get me approve More

by mczubaj17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ZACHERY LAWRENCE, Edgar Tovmasyan

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