OC Cardoso | Page 32

Martin Chevrolet responded

Shirley, We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day. - Martin Chevrolet

Martin Chevrolet responded

Courtney, We are so sorry for the negative experience you had with our service department recently. It was our mistake that we didn't call you as soon as your vehicle was finished and we apologize for the disruption this caused to your day. Please let us know if there is anything further we can do to help you out for next time. - Martin Chevrolet

Martin Chevrolet responded

On behalf of the Service Team here at Martin Chevrolet, I sincerely apologize that you had a long wait on your oil change . Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the wait time is understandable and we thank you for being patient with us. - Martin Chevrolet

Martin Chevrolet responded

Judy, It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do. Take care and drive safe! - Martin Chevrolet

Stl1949 responded

The service director, Duane, is the reason why I continue to have my vehicles serviced at Martin. He has been helpful since the day I met him, always going over and above. And honestly a truly genuine person. Great service reps aside from Duane as well.

Martin Chevrolet responded

Renee, Thank you again for taking the time to let us know how we did. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

Martin Chevrolet responded

Laura, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

Martin Chevrolet responded

Tony, Thank you for taking the time to share your comments and feelings about Paul Baumgartner. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Take care! - Martin Chevrolet

Martin Chevrolet responded

Gregory, On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to servicing your Cadillac again next time! - Martin Chevrolet