OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 26

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
395 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

395 Reviews

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395 Reviews of OC Cardoso

July 31, 2022

Dealership Rating
Employee Rating

The team was great. They took my car and fixed it in time. It was clean when I got it back. More

by AJJIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Martin Chevrolet responded

Thanks for letting us know how the team did! We appreciate your feedback and look forward to your next visit! Take care! - Martin Chevrolet

July 29, 2022

Dealership Rating
Employee Rating

It’s been a while since I bought a new car, or should I say a newer car. Martin Chevrolet made it easy to make a decision upgrading from like 2002 jeep wrangler in-two a 2018 Volkswagen SEL Passat. How thi More

by frankiedebarber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Joey Stob, Jack Lazzara , Dave Finance manager

Jul 29, 2022

Martin Chevrolet responded

Frankie, Congratulations on your new car! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Joey knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Passat! - Martin Chevrolet

July 29, 2022

Dealership Rating
Employee Rating

Top notch service, very professional, pleasure to work with. As a Corvette owner, I have peace of mind knowing that my car is in the very capable hands of Paul Baumgartner. More

by Greggyauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Martin Chevrolet responded

Thank you for your kind review! We will be sure to pass along your kudos to Paul and wish you many happy miles in your Corvette! - Martin Chevrolet

July 19, 2022

Dealership Rating
Employee Rating

Service department is slow and not responsive. Particularly Ocei. I am always having to call him foe updates and things are always delayed More

by steve_stenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Martin Chevrolet responded

Steve, We appreciate your feedback and apologize for our lack of communication while servicing with us. We have addressed your concerns with Ociel to ensure future communication with him, to you, while you’re in for service will have improved. Thank you for your continued business and take care! - Martin Chevrolet

July 13, 2022

Dealership Rating
Employee Rating

Wast first time visiting this dealer for service on my car. Team was polite very engaged. Facility was comfortable, bathrooms were super clean actually the entire place was spotless! Was very happy with m More

by Cchaput13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky , Aaron Grassel, Blake Hill, Brad Nichols

Jul 21, 2022

Martin Chevrolet responded

Thank you for the great review and rating! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Martin Chevrolet

July 03, 2022

Dealership Rating
Employee Rating

Service was done per quote and vehicle was delivered back to me in perfect condition. More

by JATIDABACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2022

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

July 02, 2022

Dealership Rating
Employee Rating

Their service department is always professional and courteous. Never had an issue with any of my vehicles. More

by rob@cgrtech.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky , Aaron Grassel, Blake Hill, Brad Nichols

Jul 20, 2022

Martin Chevrolet responded

Rob, Thank you for letting us know how our service team did! We always appreciate the feedback and the team will be thrilled to hear yours! - Martin Chevrolet

June 29, 2022

Dealership Rating
Employee Rating

As aways excellent service in the service department. Ralph and Blake are aways friendly and helpful. More

by cuchnamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel, Blake Hill

Jul 01, 2022

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and will pass along your kind words about Ralph and Blake! - Martin Chevrolet

June 28, 2022

Dealership Rating
Employee Rating

Great communication from this department. They explain everything and do so respectfully. Top notch service! More

by MissJules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jul 01, 2022

Martin Chevrolet responded

MissJules, Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

June 27, 2022

Dealership Rating
Employee Rating

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

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