366 Reviews
Write a Review366 Reviews of Norman Lee
February 02, 2018
Amazing Salesman and team I can’t express enough how pleasant my intire experience was at Jerry Wards Autoplex. I began talking with the Salesman Norman Lee and felt good about I can’t express enough how pleasant my intire experience was at Jerry Wards Autoplex. I began talking with the Salesman Norman Lee and felt good about how he spoke with me and answered all my questions. This was the best experience I have ever had when purchasing a vehicle. Norman allowed me to take my time and drive several trucks and made sure I felt good about my decision. I truly believe the dealership as a whole gave me a grade trade in and deal on the truck I purchased. I also worked with Tim Long in the finance office and was well pleased with his explanation my loan as well as the extended warranty I purchased. I was then introduced to the service department for any future visits I might have. Overall I can not express my gratitude except to share this experience with my many friends and family. To sum up my experience, this has put hope back into what made this country great, just good hard working Americans that do what they do not only to make a dollar but to treat people with respect honor and kindness. WELL DONE. More
Other Employees Tagged: Tim Long
January 26, 2018
Quick and friendly service They helped me find what I was looking for right away. Great price and extras!!! I was able to choose a vehicle and drive it home the same day! They helped me find what I was looking for right away. Great price and extras!!! I was able to choose a vehicle and drive it home the same day! More
Other Employees Tagged: Amy Nolan , Tim Long
December 08, 2017
Excellent Teamwork and High Quality Customer Service Jerry Ward Autoplex is a fine establishment and I would recommend their services to anyone looking to buy a car. I know their goal as a dealership is Jerry Ward Autoplex is a fine establishment and I would recommend their services to anyone looking to buy a car. I know their goal as a dealership is to make sales, but that wasn't their #1 goal the day I went in to purchase a car. They wanted to make sure my payments would be comfortable for me, and they did their very best to get me in the car that I've wanted for months now. My overall experience with Jerry Ward Autoplex was phenomenal beyond belief, but the guy that truly helped in the end, along with Jerry Ward, was Norman Lee. If you are looking to buy a car, then Norman is the man I would buy from. He went above and beyond any normal car salesman I've run into over this past year. More
Other Employees Tagged: Jerry Ward , Tim Long, Urel Davis
November 26, 2017
They went above and beyond for us. Our truck was totaled at no fault of our own. We walked in to Jerry Ward Autoplex, explaining what had happened and we had to deal with the insurance. Our truck was totaled at no fault of our own. We walked in to Jerry Ward Autoplex, explaining what had happened and we had to deal with the insurance. We told them we wanted another truck along with other things. It took us several weeks dealing with the insurance and working with four great men (Jerry, Norman, Mike, and Tim). These men went above and beyond what others would have done. They listened to us and found exactly what we wanted. We highly recommend them for all your needs. More
Other Employees Tagged: Mike Akers, Jerry Ward , Tim Long
November 09, 2017
Purchase of a new family car! We were so thrilled to be able to shop local for the perfect family car! Jerry Ward's staff was wonderful to work with and went above/beyond to find u We were so thrilled to be able to shop local for the perfect family car! Jerry Ward's staff was wonderful to work with and went above/beyond to find us what we wanted and needed within our budget. Our salesman, Norman, and Financial guru, Tim, spent so much time searching and running numbers to make our experience a seamless and stressless one! Thank you Jerry Ward's Autoplex for taking such good care of us throughout our buying experience! More
Other Employees Tagged: Tim Long
October 13, 2017
Highly Recommend Highly recommended they did an awesome job getting me into my new/used truck I will always recommend them to everybody ask for Norman Lee Highly recommended they did an awesome job getting me into my new/used truck I will always recommend them to everybody ask for Norman Lee More
September 23, 2017
Awesome experience This dealership was recommended by my son in law who bought a vehicle there. My car was totaled and I needed transportation, They have a large select This dealership was recommended by my son in law who bought a vehicle there. My car was totaled and I needed transportation, They have a large selection of low mileage per owned cars and the staff are all friendly and helpful. Our salesman Norman Lee was great he was a no pressure guy and super helpful and knowledgeable. Best car buying experience ever. Took no time at all and Tim Long hooked me right up with financing. Also was introduced to Adam Green service advisor. Everyone was super nice. More
Other Employees Tagged: Adam Green, Tim Long
September 12, 2017
Great Experience! I had a great experience with my vehicle purchase on 9/9/17. My husband and I live in Union City and we were looking for the best deal for the best ve I had a great experience with my vehicle purchase on 9/9/17. My husband and I live in Union City and we were looking for the best deal for the best vehicle and were fully prepared to drive to get it. We talked to dealerships in Missouri, Illinois, Nashville, TN and Memphis, TN.... but we ended up coming back to Jerry Ward Autoplex to make our purchase. Our sales rep, Norman Lee, was great to work with, was fair and honest and truly made me feel like he had our best interest as his priority. Mr. Jerry Ward was a pleasure to deal with and helped us feel great about our decision to keep it local. Mr. Petty finalized the deal and the financing process was a breeze - they even saved us on our interest rate over a lender we had been doing business with for years! Thanks to all the team at Jerry Ward Autoplex... we are happy customers! More
Other Employees Tagged: Jerry Ward, Todd Petty
August 30, 2017
wonderful service will buy my next car from them The sales staff are great. Norman Lee went over and beyond to get me a lower price and lower interest on my loan. He did all the leg work!. I can't th The sales staff are great. Norman Lee went over and beyond to get me a lower price and lower interest on my loan. He did all the leg work!. I can't thank him enough for all the help he gave me. I love my new car! More
Other Employees Tagged: Jerry Ward , Tim Long
August 27, 2017
Teenagers first car We found our daughters first car at this dealership and she absolutely loves it. Friendly service no pressure sales with many automobiles to choose f We found our daughters first car at this dealership and she absolutely loves it. Friendly service no pressure sales with many automobiles to choose from. More

