Nizam Mushaba | Page 36

Since the first exchange of emails with the Internet Representative (Mike), my personal experience with Brattleboro Subaru has been very positive. They are one of the few dealerships that honor the disc Representative (Mike), my personal experience with Brattleboro Subaru has been very positive. They are one of the few dealerships that honor the discounts found on Truecar.com without asking questions or making it too complicated. I arrived on a saturday afternoon and they were very welcoming and willing to help. They answered all of my questions and Rose explained in great detail all of the features of the car I was interested in. They had one similar to what I needed in stock, and I had the opportunity to test drive it. It surely helped that Rose had the same model as her own personal car, and she could share plenty of in-depth first-hand experience with me. We worked several leasing options, always without any pressure...even if it was getting late! In fact, I bought my new Legacy that same evening from one of those available ins stock. Niz patiently went through all of the paperwork with me, in the meanwhile that Rose personally washed my new car...and all this at around 7pm of a saturday evening! I will definitely go there again if my next car is going to be a Subaru. So far I'm very happy with my new 2013 Subaru Legacy Limited. More

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I am so grateful to Rose, Nizam, Luke, and Eileen for helping my daughter find a dependable, affordable car. Rose seemed to know exactly what we needed. She's a mom, too, and put me right at ease with helping my daughter find a dependable, affordable car. Rose seemed to know exactly what we needed. She's a mom, too, and put me right at ease with her honest, knowledgeable, and friendly assistance. We had several cars to choose from, but Rose had taken the time to find out what my daughter was really looking for in a car. We had looked at another dealership and ended up test driving some cars that really didn't even feel safe. Rose had a nice selection of clean, well maintained, and affordable cars for us to test drive. Once we had made our decision, Rose sent the car over to the service department for a bit of cleaning. (It looked great before it went to service!)Nizam, Luke, and Eileen went to work streamlining the paperwork. By the time we were back with plates for the car, it was all ready to go and looked fantastic! WOW! Really nice and clean! But, best of all, my daughter told me that she feels safe in the car. It really fits her and her hectic lifestyle. I can go home now (I live in Alaska) and feel that my daughter has a dependable car and has made a nice connection with a great dealership. You know we'll be back when it's time for the new car purchase! Additionally, the Brattleboro Subaru Dealership is lovely! Attractive and clean with a staff that provides excellence in service, knowledge, friendliness, and professionalism. I have been a Subaru owner since 1978 and have purchased my cars from dealerships in the Pacific Northwest and Alaska. I am impressed by the Brattleboro Subaru Dealership. They set a new standard of excellence. More

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BY FAR, THIS WAS THE BEST CAR-BUYING EXPERIENCE EVER. I always expect to need a shower after buying a car because of the slime that most car sales people toss at you somewhere in the process. I kept waiti always expect to need a shower after buying a car because of the slime that most car sales people toss at you somewhere in the process. I kept waiting for it to happen; but it never did. From my first internet contact with Mike Masters, to the showroom interaction with Billy Boutilette, to the paperwork filled out with Niz Mushaba, every interaction was extremely courteous and professional. If the car turns out to be as good as the people, I will remain a loyal supporter -- happily telling everyone that it was worth the 100-mile drive to work with these folks. They are setting a new standard for car dealerships; and for the first time ever, I am happy to have a dealership logo on my car. Thanks, and keep up the good work! More

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Chris Ducharme was a great salesman to work with. I told him that I didn't want to be bugged, and he didn't bug me. I spent a lot of time looking at various cars. I owned a 2006 Outback and loved it excep him that I didn't want to be bugged, and he didn't bug me. I spent a lot of time looking at various cars. I owned a 2006 Outback and loved it except for the seats which are too short and very uncomfortable. But I always came back to the Subaru and to Chris. (Subaru Man!) He spent a tremendous amount of time with me over several months. He was always patient and not a pushy salesman. He has a great sense of humor. He is very knowledgeable about the cars, and explains everything clearly and re-explains if I didn't understand. I would wholeheartedly recommend Chris to anyone looking to purchase a Subaru. Nizam was very efficient and knowledgeable at his finance job. He patiently explained all of the paperwork we had to go through. He was very friendly. More

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Everyone at the dealership went out of their way to make sure that I got the exact car that I wanted for a fair price. I was able to lease the car with the options I wanted for almost the same amount as my sure that I got the exact car that I wanted for a fair price. I was able to lease the car with the options I wanted for almost the same amount as my previous 3 year Subaru lease. My salesman Jason, kept in touch with me during negiotations, arraged transfer of my vanity plates, arraged with my insurance agent to list this car. Jason has kept in touch via email to make sure that I am happy with the car and to answer any additional questions that I might have. This is the second Subaru I have leased from Brattleboro Subaru and will continue to do business with them in the future. More

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After much research I decided on a Subaru Outback. I looked at some local dealerships, not happy with the deals they wanted to make. So, I went online and asked for prices for the vehicle I wanted. I looked at some local dealerships, not happy with the deals they wanted to make. So, I went online and asked for prices for the vehicle I wanted. I received several quotes, one of the best from Brattleboro Subaru. I once again spoke to local dealerships, none could match the price. Most said I was being deceived. They said when I showed up, I would find out they had done a bait and switch, or come up with some reason why they could not honor the price quoted. When we showed up in Brattleboro, a 2 hour drive, the staff was great. Mike and Marie were true to their word. The quoted price is exactly what we paid, for the exact car we wanted. We had some discussion regarding our trade, but in the end they gave us what we wanted, despite some defects. I would HIGHLY recommend Brattleboro Subaru to anyone. Give them a call, or send an email. Ask for a quote and compare. I think you’ll be very happy, and you can have confidence that they will stick to the quote. More

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I found Brattleboro Subaru through Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable financing, be friendly, competent and straightforward. These folks fit the bill. Mike Masters walked me through the order and mechanics of the deal over the Web and telephone, Billy Boutilette showed me my new car, handled the paperwork and my questions on delivery, Nizam Mushaba took me through the financing and purchase mechanisms, and Luke Higley and John Sciaca provided authoritative guidance. I got the car I wanted at better than the price I had hoped for with one visit to the dealership, some Web correspondence and some phone calls. These folks met and exceeded my expectations. They were genuinely concerned with making my experience with them as pleasant and hassle-free as possible. They really did well. I would recommend them highly. And the car is fantastic. More

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Billy was extremely knowledgable about the car and was very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and ma very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and made the entire experience easy and stress free. I will definetly reccomend them to all my friends and family interested in a Subaru. More

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We just bought a 2012 Surabu Forester from this dealership. We found this dealer via the Consumer Reports car buying service and drove in from Saratoga Springs, NY to complete the purchase. Ev dealership. We found this dealer via the Consumer Reports car buying service and drove in from Saratoga Springs, NY to complete the purchase. Every aspect of this purchase was pleasant and simple. We received great service, support and a great price. All the other dealers we spoke with tried really hard to sell us something off their lot. This dealer quickly offered to order the exact car we were looking for. Why was this so difficult for all the other Subaru dealers closer to our home? We were not in a hurry to buy, so this was a perfect solution for us. We never felt pressured at any stage of the purchase procedure. (our last car purchase of a Toyota was pleasant until they pressured us into buying extended warranties, key protection, etc. This dealer presented our options, explained them all, and accepted our decision.) There was one problem with the vehicle. One of the port installed options was missing. They quickly fixed this while we were completing the paperwork. So it was a non-problem. Very professionally handled. Perhaps most importantly. The price we were quoted over the internet was the price we paid. There were no last minute surprises. I can honestly say that this was the best new car buying experience that I have ever had (dating back 25 years). More

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Until buying my car from Brattleboro Subaru I thought of going to car dealers as appealing as going to the dentist.I kept waiting for something to go wrong--have never visited or worked with a car dealer wh going to car dealers as appealing as going to the dentist.I kept waiting for something to go wrong--have never visited or worked with a car dealer where everyone has been so helpful and knowledgeable; and not at all hard sell. They have an amazing inventory, had imprezzas when none of our area dealers did. Mike, Jason, Luke and Nizam were great. It was worth driving fours hour to get our new car from them. Thanks so much guys ! More

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