Niza Reyes
Niza Reyes at Kia of North Austin

Niza Reyes

Sales Consultant

Kia of North Austin

13175 N US Highway 183
Austin, TX 78750

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2 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 8 mos

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2 Reviews

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2 Reviews of Niza Reyes

August 11, 2026

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Employee Rating

This dealership has been nothing but dishonest. I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires More

by stevieaspen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 12, 2026

Kia of North Austin responded

Thank you for your business and for sharing your feedback, Stevie. We want every customer to feel confident in the vehicles and care we provide, and I would like the opportunity to personally review your experience and better understand the concerns you raised. Please contact me directly at behnamshahvandi@lithia.com. Respectfully, Behnam Shahvandi General Sales Manager

Aug 26, 2026

stevieaspen responded

You sold me a car that was high-end blue book. It had 36,000 miles on it. You told me it was a certified preowned car. You never checked the transmission fluid, which was part of the 167 checkpoint that you were supposed to do. What else didn’t you check? I’d say the tires, the battery the paint. The adapters that you plugged the compressor into. So now I have no way to blow up my tire and I don’t have a spare the paint on the roof of my car is disintegrating by the day and my hood is not looking any better. You wanna make it right provide me with a spare tire and a jack replace the one tire on the front that is old and you pretended they were good tires. Paint my roof and my hood. I have reported this to the Better Business Bureau and you completely ignored them. You won’t even respond. It went to the Attorney General and Kia America as well. I’m not gonna let this go because you totally ripped me off you lied to me you must lead me. I was told I was getting the three-year second owner warranty. I got two years. Nothing you said to me was the truth.

July 02, 2026

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Employee Rating

Loved the service! !! Everyone was very sweet and tried to make the best deal. Niza is amazing responsive and very informative! Definitely recommend! More

by Milana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Santoscoy , Behnam Shahvandi

Jul 02, 2026

Kia of North Austin responded

Milana, thank you for sharing your love for our team! We are so glad you are a fan of Niza and the rest of our team. We hope to see you again at Kia of North Austin! Safe travels!

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