Nick Truax | Page 86

From the moment I arrived, everyone was very friendly and helpful. My sales consultant, Frank Fomo, was very attentive to my needs from the start, asking questions to determine the right vehicle for my nee helpful. My sales consultant, Frank Fomo, was very attentive to my needs from the start, asking questions to determine the right vehicle for my needs. I couldn't be happier with my choice, either; my daughter and I are extremely happy! Thank you to the Gates family, and especially Frank, for such a wonderful experience! I will definitely be recommending your dealership to everyone I know! More

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My husband and I purchased a truck recently, and was very pleased with Gates. I chose to return for my vehicle, and requested Jay Handfield's assistance in selection of my car, due to the very positive expe pleased with Gates. I chose to return for my vehicle, and requested Jay Handfield's assistance in selection of my car, due to the very positive experience we had had previously. More

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We have worked with Jay Handfield for several of our vehicle purchases over the years, and he is always our first choice when a purchase need arises. We have also referred to many of our friends and fa vehicle purchases over the years, and he is always our first choice when a purchase need arises. We have also referred to many of our friends and family members to him. Jay listens to what we need and want in a vehicle and then goes to work looking for just the right one. He is patient and diligent, all the while working with a smile and that wonderful sense of humor. This time was no exception. Jay found us the perfect vehicle for our needs at a great price. More

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WENT IN READY TO DO BUSINESS AND WE DID! DROVE OUT IN A COUPLE OF HOURS WITH MY NEW TRUCK. EVERYONE WAS VERY PLESENT AND HELPFULL. I WOULD DEFINITELY SEND SOMEONE TO GATES. COUPLE OF HOURS WITH MY NEW TRUCK. EVERYONE WAS VERY PLESENT AND HELPFULL. I WOULD DEFINITELY SEND SOMEONE TO GATES. More

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Jay was successful in addressing all of our questions and quick to discern our needs. He was adept in describing current price ranges and value in terms of our needs and cost considerations. quick to discern our needs. He was adept in describing current price ranges and value in terms of our needs and cost considerations. More

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Really an amazing dealership, we will always go back sales were great, everybody made u feel important, will tell everyone I know to by from gates sales were great, everybody made u feel important, will tell everyone I know to by from gates More

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Our experience with Gates was fantastic! We have never had such a smooth transaction when purchasing an automobile--it was effortless for us. Gates is a first class establishment and it shows. Thank you! had such a smooth transaction when purchasing an automobile--it was effortless for us. Gates is a first class establishment and it shows. Thank you! More

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I have gotten 5 vehicles from gates and are very satisfied with their service, I will recommend them to anybody who needs a vehicle, used or new. the employees are friendly and helpful when you come satisfied with their service, I will recommend them to anybody who needs a vehicle, used or new. the employees are friendly and helpful when you come in for service, and if you break down they will come out to tow you in for service. I think that sums up all and why I keep coming back More

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Chad and the financial team at GATES GMC/Nissan did the impossible and got me out of a financial disaster of a car and into a brand new Altima Coupe which I absolutely love. After being told by many, MANY impossible and got me out of a financial disaster of a car and into a brand new Altima Coupe which I absolutely love. After being told by many, MANY different dealers that my situation was "unique" and "hard to work with without MAJOR cash downpayments", I was VERY discouraged to keep paying on, and having to drive my lemon of a VW Jetta everyday for work (at least 60 miles a day, mind you). But one day about two months ago my family came to Gates to purchase a Durango for my father, and I asked Chad (our salesman for that truck too) if there was any hope, he said SURE! and to come back soon with a little bit of cash and something to trade too. So I did, I saved as much as I could and came back on my only day off for the week to look at a used Pontiac, but after informing Chad of the payoff on my car, he couldn't make a used vehicle work, so rather than tell me there was no hope like any other dealer would have, he surprised me and brought out a brand new Altima sedan to test out, saying there WAS hope, and I could have driven that home if I wanted to. Anyway I didn't like the sedan, it was too large, so he brought around the coupe and I loved it from the moment I first saw it. LONG story short, after hours of playing with the figures and calls to numerous banks, he came over to me with good news, papers were signed, and I was on my way home in a vehicle that not only had heat, but had working airbags AND a radio! What a day! The reason I gave Gates such great ratings is because they deserve every single one of them. They're very friendly, informative, and helpful, and always kept me updated on the status of what they were doing to try and make things happen for me! I was very impressed all around, and I will definitely return in the future, especially to see the new dealership once it's completed! More

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Very personable employees. Sales were not pushy and encouraged us to consider what I liked or did not like about the cars. Did not discourage looking elsewhere, which actually made me comfortable to co encouraged us to consider what I liked or did not like about the cars. Did not discourage looking elsewhere, which actually made me comfortable to come back. Tomas even took me to one of your other groups to see if something there met my needs. Customer focus really showed through, which means a lot to me. Great personalities throughout the group! I will speak to anyone I know looking for a vehicle and let them know how great the experience was. Honestly, a pleasure. More

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