Nick Tan

Very happy with the staff and service. Everyone was polite, professional and courteous. Great deal, great people! Everyone was polite, professional and courteous. Great deal, great people! More

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I’m so glad that I shopped around, and even more glad that I connected with Vacaville! It was a really smooth process. I first connected with the finance director, Trent Lukens, and I explained what I wa that I connected with Vacaville! It was a really smooth process. I first connected with the finance director, Trent Lukens, and I explained what I was looking for and that I was shopping around for the best lease deal on a CX-5 with no add-ons or other funny business. He guaranteed no markup or add ons and told me confidently that Vacaville would beat any lease deal I received. I began emailing with the general manager Nick Tan, who sent me a transparent lease worksheet and also confirmed things like money factor and no dealer add ons, and I made an appointment to come in. I then met with sales consultant Krystofer Milenko, who had the car I wanted pulled up and ready to go at my appointment time. He was extremely personable and not at all pushy, and took time to explain the features of the CX5 preferred. He’s new to sales, but took care to double check the answers to all of my questions. It turned out that the particular car they had in stock did not have a sunroof, which I wanted. Nick was able to secure the exact car I wanted in my preferred color. He was very transparent about the price difference, showing me the options on that car with a new lease worksheet containing an additional discount. I was able to secure my dream car for an absolutely minimal amount more per month ($4!!!). Krys took me through all of the paperwork yesterday afternoon, and we were able to pick up the car this morning, detailed and with a full tank of gas. After going out to a celebratory lunch, my mom and I returned and we asked the salesmen if someone would take a photo of us with my new car. Krys was offsite at the time, but another salesman, Jorge Bermudez, was available and offered a HUGE red bow to take photos with. He placed it on a cloth to protect the hood, and he proceeded to take many photos from different angles—he was very gracious and went so far above and beyond the simple photo we had asked for. I’m absolutely in love with my new car and was really happy with the overall leasing experience. More

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