Nick Smith

Took car in 1/30 Nick Asst Mgr helped out. Gave him keys and told him concerns. Tried to give him extended warranty info was was brushed off. Fidelity? I know their number by heart is dont nee Gave him keys and told him concerns. Tried to give him extended warranty info was was brushed off. Fidelity? I know their number by heart is dont need anything else. Was told by Nick that they were pretty caught up and they should have no problems getting to the car. Called Friday morning because I forgot to mention my push to start was also not working. Never heard anything from anyone. Called back Friday afternoon Nick still unavailable. Never got a call Friday. For sh!it's not giggles I called Saturday to see if I could get any info. Nothing. Called Monday with no response so I did a Google review and then magic happened Manager wanted to get involved. Called spoke with Victor Manager and he told me about 2 problems and they were still looking at the car. He also mentioned that they called and left messages for me...which they did not then told me I blocked their number. Never done. Was told by Manager Monday to call Tuesday after 12 and they will have an update. I called at 2pm left message, called again at 3pm still nothing and nobody available. Called at 4pm and finally got Nick who was now stating he was calling and left messages for me they needed Warranty info.. The same info in which I tried to give him Thursday 1/30 and was brushed off. Gave him info he said he would call back. NEVER GOT A CALL BACK 2/4 and seems only way you can get a response from them is a review. So here it is.....good luck with communicaton with them they SUCK!! More

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