I visited Lester Glenn on this occasion to purchase my
leased vehicle, which I had originally done through Lester Glenn as well. This visit, much like that one, was as easy as car shopping gets. Courtesy,
leased vehicle, which I had originally done through Lester Glenn as well. This visit, much like that one, was as easy as car shopping gets. Courtesy, honesty, and professionalism were displayed throughout by the staff and especially by Nick Fratto and Devin Jensen who helped me primarily. Other staff members I encountered were also polite and helpful. The Gold Standard for how an experience at a car dealership should be.
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by D
Jan 03, 2024 -
Lester Glenn Chevrolet responded
Hi D,
Thank you for sharing your positive experience with us! We're delighted to hear that your car-shopping experience, both during the original lease and this recent visit, was easy and displayed courtesy, honesty, and professionalism! We appreciate your kind words about Nick and Devin, as well as the rest of our team. If there's anything else you need or if you have more feedback to share, feel free to reach out! Enjoy your vehicle, and thanks for choosing us!
Happy Driving,
The Lester Glenn Chevrolet Team
Nick was very helpful and knowledgeable and I would
definitely buy another car from him my 5 car from lester Glenn
definitely buy another car from him my 5 car from lester Glenn
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by Billjalinski67
Jan 03, 2024 -
Lester Glenn Chevrolet responded
Hi Billjalinski67,
Thank you for your positive feedback! We're delighted to hear that Nick was very helpful and knowledgeable! Congratulations on your 5th car with us! We appreciate your loyalty, and if there's anything else you need or if you have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Chevrolet Team
The salesman representative call me, send me a text;
coordinated an appointment and assured me the car was available. Very professional and helpful with the customer service provided.
coordinated an appointment and assured me the car was available. Very professional and helpful with the customer service provided.
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by sergio
Jan 03, 2024 -
Lester Glenn Chevrolet responded
Hi Sergio,
Thank you for sharing your positive experience! We're glad to hear that the salesman representative was professional, helpful, and efficient in coordinating the appointment while ensuring the car's availability! If there's anything else you need or if you have more feedback to share, feel free to reach out! We appreciate your kind words!
Happy Driving,
The Lester Glenn Chevrolet Team
To be honest the process from the start was nice until I
wanted the car and than it was a rush to get me out the door and move on to the next customer don’t really appreciate it and also when I called to ge
wanted the car and than it was a rush to get me out the door and move on to the next customer don’t really appreciate it and also when I called to get an oil change I got told to reset it my car doesn’t need an oil change not what miles am I at because I drive a lot for work so yes I needed a oil change and god for bid I did reset it and there was no oil and my motor blow up whose responsible me.
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by Vsardoni
Dec 19, 2023 -
Lester Glenn Chevrolet responded
Hi Vsardoni,
Thank you for sharing your feedback with us, and we sincerely apologize for any inconvenience you experienced! It's disheartening to hear that the end of the car purchase process felt rushed, and we understand the importance of thorough and attentive service! We apologize for any miscommunication or confusion. Our team is here to assist you, and we want to address your concerns promptly. We understand that our team had you in again and that we worked to make it right! We hope that we were able to assist you! We value your trust and want to ensure that your experience with Lester Glenn is nothing short of satisfactory!
Happy Driving,
The Lester Glenn Chevrolet Team
It was very nice to work with Nick!
He and Mike Stock made it easy.
He and Mike Stock made it easy.
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by Rita
Dec 01, 2023 -
Lester Glenn Chevrolet responded
Hi Rita,
Thanks a bunch for your positive feedback about Nick and Mike! We're delighted to hear that they made your experience easy! If there's anything else you need or if you have more feedback to share, feel free to let us know! We appreciate your support!
Happy Driving,
The Lester Glenn Chevrolet Team
Everyone was friendly around the dealership.
Ryan was patient and a pleasure to work with. I wouldn’t consider myself an easy customer and he always maintained his professionalism and tried to m
Ryan was patient and a pleasure to work with. I wouldn’t consider myself an easy customer and he always maintained his professionalism and tried to meet my expectations. I would recommend him to anyone looking for an honest car buying experience and will work with him in the future!
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by M. Jacko
Dec 01, 2023 -
Lester Glenn Chevrolet responded
Hi M. Jacko,
Thanks a ton for your recommendation and kind words for Ryan! We're thrilled to hear that he was patient, a pleasure to work with, and maintained professionalism even with high expectations! We truly appreciate your feedback and look forward to assisting you in the future! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your support!
Happy Driving,
The Lester Glenn Chevrolet Team
We’ve worked with Nick several times leasing and
purchasing vehicles, we will continue using Nick, he is pleasant and professional. A real asset to Lester Glenn! Have a great Holidays Nick.
purchasing vehicles, we will continue using Nick, he is pleasant and professional. A real asset to Lester Glenn! Have a great Holidays Nick.
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by Huntley.beth
Dec 01, 2023 -
Lester Glenn Chevrolet responded
Hi Huntley.beth,
Thanks a million for your continued support and kind words for Nick! We're delighted to hear that you've had pleasant and professional experiences with him. We'll be sure to pass along your holiday wishes to Nick. If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your support!
Happy Holidays,
The Lester Glenn Chevrolet Team
Nick was nice and friendly and helpful and all the
employees in this dealership were very helpful
employees in this dealership were very helpful
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by Ashrafgobran
Nov 16, 2023 -
Lester Glenn Chevrolet responded
Hi Ashrafgobran,
Thank you for your positive feedback! We're delighted to hear that Nick and all the team were nice, friendly, and helpful! Customer satisfaction is our priority, and we're glad we could provide you with a positive experience. If there's anything more you'd like to share or if you have further questions, feel free to reach out!
Happy Driving,
The Lester Glenn Chevrolet Team
Ryan and Devin are excellent this is my third equinox in
a row super happy
a row super happy
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by Shadow3530
Oct 11, 2023 -
Lester Glenn Chevrolet responded
Hi Shadow3530,
Thank you for sharing your positive experience with Ryan and Devin! We're thrilled to hear that you're super happy with your new car! If you have any more comments or need assistance in the future, please don't hesitate to reach out. We're here to help!
Happy Driving,
The Lester Glenn Chevrolet Team
Excellent service.
Upfront and listen well. I highly recommend them. Working with Nick Fratto has been superb.
Upfront and listen well. I highly recommend them. Working with Nick Fratto has been superb.
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by Mtorreszcc
Oct 02, 2023 -
Lester Glenn Chevrolet responded
Hi Mtorreszcc,
Thank you for your kind words and recommendation! We're pleased to hear that you received excellent service and that Nick provided you with a superb experience. Your satisfaction is our top priority, and we're here to assist you whenever you need us. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out! We appreciate your trust in us!
Happy Driving,
The Lester Glenn Chevrolet Team