Nick Anaya
Nick Anaya at Reliable Nissan
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Nick Anaya

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.0
58 Reviews
4.0

58 Reviews

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58 Reviews of Nick Anaya

December 11, 2024

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Employee Rating

The Service Dept is full of very experienced and talented people. I will always bring my vehicle to Reliable More

by gailbranch
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Barrera

December 10, 2024

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The service was great. Not like other dealerships that try to make you purchase additional things that are unnecessary. They told me what my car needed, I declined the ser More

by feg505
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 11, 2024

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team believes in providing honest service without pressure. Your feedback means a lot and motivates us to keep delivering fast and friendly service. Come back anytime!

December 10, 2024

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Friendly and dependable. Always take good care of my vehicle and ensure it is clean and ready to go. More

by tigallegos16
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Manny Garcia , Dillon in Service department

Dec 11, 2024

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you find our service friendly and dependable. It's our priority to keep your vehicle in top shape. Looking forward to seeing you again soon!

December 08, 2024

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I had a hard time getting my vehicle in for service but when I finely managed to get it in the service was good. More

by JESSE
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Reliable Nissan responded

Thanks for your feedback, Jesse! We're glad to hear you had a positive experience with our service team. We appreciate your patience and are always working to improve the scheduling process. Looking forward to serving you again!

December 08, 2024

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Great dealer. Customer service is friendly. They provided a Lyft service for long repair hours. I didn’t use it this time but have used it in the past. Had a good More

by Jorge
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Reliable Nissan responded

Thanks, Jorge! We're thrilled to hear you had a great experience with us. Our team is dedicated to providing exceptional service, and we're glad you appreciated the Lyft option. We look forward to serving you again in the future!

December 07, 2024

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Employee Rating

The service was done in a fast and efficient manner. The wait was reasonable.. The service personnel were friendly and cordial. The waiting room was clean and comfortable. More

by PACHECOLEROYJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia

Dec 09, 2024

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide efficient service and a welcoming atmosphere. Your feedback truly motivates us to keep improving!

December 07, 2024

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I was ripped off for 1300. 00 and my car is not fixed. I spoke to the Manager Steve and he did not help me. They cheated me and I will be filing a formal complaint against this More

by KTAMINICH
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Steve Vigil

Dec 09, 2024

Reliable Nissan responded

We sincerely apologize for the frustration you've encountered, and we understand how upsetting it can be when expectations are not met. We want to make sure you are taken care of, and that your concerns are fully addressed. Please reach out to Steve Vigil, our Service Director, directly at Svirgil@vtaig.com so we can better understand the situation.

December 05, 2024

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Employee Rating

Got the run around with everyone I dealt with. Felt like I was taken advantage of and that I was not given the respect that a consumer deserves. More

by matthew.murillo23
Recommend Dealer
No

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Manny Garcia , Marissa

Dec 09, 2024

Reliable Nissan responded

We're truly sorry to hear about your experience and understand your frustration. We take customer concerns very seriously and would like to make this right for you. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can address your concerns directly. Thank you for bringing this to our attention.

December 05, 2024

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Went in for Transmission service. Everything was handled in a professional manner. All staff were courtesy in the dealership, while waiting for service to be completed. More

by legat69
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that your transmission service was handled professionally and that our staff made your visit pleasant. We appreciate your trust in us and look forward to serving you again in the future!

December 04, 2024

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Thorough and precise service in a short time. Took care of my service issue in one day. More

by Paco
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim in Service above and beyond to take care of what I needed and also followed up with a pho e call. Great customer service.

Dec 05, 2024

Reliable Nissan responded

Paco, thank you for your fantastic review! We're thrilled to hear that our team delivered thorough and prompt service to resolve your issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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