Nicholas Hefti | Page 4

Rep looked for the specific car I wanted and met the price to sell it to me. Used my own finance. Did not have credit score ruined because they went with my credit union. Hassle free experience price to sell it to me. Used my own finance. Did not have credit score ruined because they went with my credit union. Hassle free experience More

by terymar.mejias Verified Customer Verified Customer

Report | Print

The car buying process was smooth and easy. Everything was well explained to me and I am happy with the service I received. Everything was well explained to me and I am happy with the service I received. More

by amymariequinones Verified Customer Verified Customer

Report | Print

Nick, our salesperson was pleasant, informative and non aggressive I appreciated that, since my worst thing is buying a car. We live an hour away, so Nick tried to make everything organized and expedited aggressive I appreciated that, since my worst thing is buying a car. We live an hour away, so Nick tried to make everything organized and expedited when we got there. The genius, Jamie was supposed to email me with the meaning of one of the dashboard symbols, and did not. I was a little disappointed in that. Nick helped me with a follow up phone call. More

by jpd2 Verified Customer Verified Customer

Report | Print

It is a clean dealership with a welcoming, friendly, and respectful staff. We will gladly recommend them to family and friends. respectful staff. We will gladly recommend them to family and friends. More

by frogeeze Verified Customer Verified Customer

Report | Print

It was a great experience and except for filling out this form. Do you really need passwords for this ? form. Do you really need passwords for this ? More

by johnjschubert Verified Customer Verified Customer

Report | Print

Nick was good to work with, knowledgeable and got the paperwork done fast. I’d happily by another car from him or refer my friends to him. paperwork done fast. I’d happily by another car from him or refer my friends to him. More

by johnjschubert Verified Customer Verified Customer

Report | Print

I was truly surprised at how easy it was to purchase a vehicle at BMW of Sarasota. Brandon and Nick are to be congratulated. Thanks and best wishes. Dan vehicle at BMW of Sarasota. Brandon and Nick are to be congratulated. Thanks and best wishes. Dan More

by Dan Verified Customer Verified Customer

Report | Print

Great service on our recall repair. How nice that they came to us!! I’ll use the remote service more often. How nice that they came to us!! I’ll use the remote service more often. More

by debhillcoach Verified Customer Verified Customer

Report | Print

Thanks to BMW Sarasota for repairing the car I bought from them less than 5 months ago. from them less than 5 months ago. More

by lisalisa_32 Verified Customer Verified Customer

Report | Print

I worked with Nick on my purchase of a 2015 428i convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Saraso convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Sarasota just to confirm my interest), I asked Nick to be "my eyes" and double check the condition of the car. He texted me a walkaround video of the car. Eventually we agreed on a price. Nick suggested Montway shippers and they worked out perfectly. I've delayed sending this review because, unfortunately, which could easily have been missed, each hinge cover was partially unattached and neither could be fixed without getting hinge covers and the necessary clips to do the repair. I discussed this situation with Nick. He worked with the used car manager and they shipped to me the COMPLETE set of mouldings/covers, and HINGE ARMS, for each side. Now that the parts are actually at my home, I felt it was appropriate to review the entire experience. I will need to spend some money to get the parts covers and clips installed, and to paint the covers which come primed only, but Nick went to bat for me in a situation that was a bit unfortunate for both the dealership and me, but he did his best to right it. The next time I look online for a used BMW, I will be sure to include BMW of Sarasota in my search. Thank you Nick! More

by mcruggiero Verified Customer Verified Customer

Report | Print