Nicholas Frank | Page 3

Service department has changed since Reed left. Too much inconsistency, no follow up, call back Too much inconsistency, no follow up, call back More

by Roseannfaraci Verified Customer Verified Customer

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Their availability and ability to discuss, identify & complete the (INITIAL) concern(s) of vehicle owner was solid. However, the absolutely unnecessary, completely unjustified way the all-important, busi complete the (INITIAL) concern(s) of vehicle owner was solid. However, the absolutely unnecessary, completely unjustified way the all-important, business essential diagnostics (all of them) were framed was COMPLETELY UNPROFESSIONAL, outright delusional (considering I hadn't even owned the vehicle until early March, 2023, and would NEVER have known that my previous vehicle was going to be totalled by a potentially-drunk, reckless driver, during torrential rainfall), VERY misleading (to the intended parties), and PROVIDED already-larcenous, definitively-criminal entities, who drastically WRONGED the vehicle owner --WITHOUT even being their trademark duplicitous-- WITH new elements to use as ammunition/leverage/substantiation AGAINST the Customer ... continuing in the same merciless, swindling, soulless frame they have revealed t/w the Customer from the outset. What SICKENS us even more is how some multi-billion $ corporate monolith, replete with their own very own, proprietary vehicle computer systems ostensibly designed for "safety" purposes, "CANNOT" (actually, WILL not ... pompously, self-righteously, lazily, UNintelligently & DISrespectfully) properly calibrate their own office tools, OR even take SIMPLE, proactive efforts to CORRECT their own bastardizations .... ESPECIALLY after said Customer had repeatedly expressed, to multiple parties, the intended purpose for making the significant expenditure in the first place. This company already SICKENS Me! When one factors in how NOOOO help -- no matter how logical, easily performed, cost-negligible, rightfully-respectful and well-deserved-- was even suggested/offered to the Customer, this organization not only FAILS MISERABLY, but should now be put on-watch for their treatment of less-vocal people than my very self. Yes, it would be HORRIFYING to learn of the deceipt, manipulation & thieving machinations they enact toward the elderly populace!!! I would LOVE to be a fly on the wall when New Babylon Hu$tle reveals how they fleece more and more $ out of "older" people, who are, quite worryingly, more "trusting" of others .. particularly trade "specialists." EVERY one of the dozens and dozens of Senior Citizens, whose health upkeep I have so dutifully been charged with (as well as all family members, medical associates, the BBB, and certain automotive circles in which I'm involved) WILL learn of the subterfuge, confusion, cover-up, responsibility-exemption and insidious treatment exemplified by New Babylon Hu$tle!!! LAAAAAAZY, DISfriggin'respectful, bereft of resourcefulness, Customer-maligning/endangering, etc. More

by Deregginator Verified Customer Verified Customer

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Good place for your business the service are great I will continue coming there and recommend any one continue coming there and recommend any one More

by Rough Verified Customer Verified Customer

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Abraham Castillo, My service advisor, Was a total professional. He was informative and my wait time was minimal. He will definitely be my go to guy in the future. I spoke with your service manager, professional. He was informative and my wait time was minimal. He will definitely be my go to guy in the future. I spoke with your service manager, Nicholas Frank, and he is an asset to your company! Very pleased. More

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I felt Babylon Honda service tries to rip the the customer off , incompetent and dishonest. customer off , incompetent and dishonest. More

by Roxlax Verified Customer Verified Customer

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Very good service, quick and very reliable. Nick is a great manager and has a great team. Nick is a great manager and has a great team. More

by Street proven performance Verified Customer Verified Customer

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Helped with problem Computer said I had a flat tire so I had a recalculation problem after my tire realignment. She gave me instructions on how to fix problem. I had a recalculation problem after my tire realignment. She gave me instructions on how to fix problem. More

by Canicastro Verified Customer Verified Customer

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The visit was okay, just thought I would hear more on my inquiry on the Honda Pilot . Nonetheless, I’ll do my own checking inquiry on the Honda Pilot . Nonetheless, I’ll do my own checking More

by brian Verified Customer Verified Customer

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Excellent service. When I registered for service the young man who assisted. I had two cars serviced in the past two months. When I registered for service the young man who assisted. I had two cars serviced in the past two months. More

by marydpclarke Verified Customer Verified Customer

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Took in my 2021 Honda CRV EXL for the auto on and off. Alex took good care of me and updated me of what was going on. He is a great person to have to work for you guys. Alex took good care of me and updated me of what was going on. He is a great person to have to work for you guys. More

by Nickyboy68 Verified Customer Verified Customer

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