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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 22

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

Write a Review

660 Reviews of Nelson Samson

January 12, 2025

Dealership Rating
Employee Rating

Excelente attitude,easy to approach, and ask questions , nice communication, Happy, respectfully and with courtesy. More

by Rrodoma516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Ruiz, Jason Pysher , Ramon Elias Jr

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Jan 13, 2025

Wondries Toyota responded

Rrodoma516, thank you for servicing with us and providing feedback. We are happy you had a nice service experience. We appreciate your business and value you as our customer.

January 10, 2025

Dealership Rating
Employee Rating

Very clean. Only problem is it tools 3 hours to service my car. Was hoping for 2 hour like last time. More

by TLEE88SUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Wondries Toyota responded

TLEE88SUB, thank you for servicing with us. We appreciate your business and apologize timing was inconvenient. We value you as a customer.

January 04, 2025

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Employee Rating

Service Took way too long and the audio problem I had did not get fixed. More

by DEPAZ3203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Wondries Toyota responded

DEPAZ3203, thank you for servicing with us and for providing feedback. We are sorry to hear wait time was inconvenient. You are welcome to contact the Service Drive Mgr, John Kan 626-289-8000 if you would like to discuss the audio problem that remains. We appreciate your business and value you as a customer.

January 03, 2025

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Employee Rating

Great service. Friendly people that maid me feel comfortable to ask questions. They help me with the questions I had. More

by JAZZ_AVALOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Wondries Toyota responded

JAZZ_AVALOS, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience and felt comfortable with our Service team. We appreciate your business and value you as a customer.

January 03, 2025

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Employee Rating

Good dealership. Big and clean waiting room. Nelson Good advisor. I always did my car oil change and service More

by VWIDJAJA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Di Wu, Jason Pysher, Todd Tamaki

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Jan 06, 2025

Wondries Toyota responded

VWIDJAJ07, thank you for servicing with us and providing feedback. We are happy to hear Nelson provided you with good service. We appreciate your business and value you as our customer.

December 31, 2024

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Employee Rating

I'm not happy about their follow up and their lack of inspection of my vehicle More

by ALLOUT25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 31, 2024

Wondries Toyota responded

ALLOUT25, thank you for servicing with us and providing feedback. We are sorry to hear of your dissatisfaction and would like to hear from you. Please contact Service Drive Mgr, John Kan 626-289-8000. We appreciate your business and value you as a customer.

December 30, 2024

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Employee Rating

Very friendly and informative, looking forward to coming back. I’ve never had a negative experience at Wondries, keep up the Good work. More

by A.ACEVEDO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher , Ramon Elias Jr, Isaac Perez

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Dec 31, 2024

Wondries Toyota responded

A.Acevedo78, thank you for returning once again to service with us. We are thrilled your service experience continues to be positive. We appreciate your business and look forward to serving you whenever you have need.

December 30, 2024

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Employee Rating

Good Service. Good People and energy. Also very polite.Enjoyed the service that I was given. More

by MENDIOLAWIRINGJ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Ruiz, Jason Pysher

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Dec 31, 2024

Wondries Toyota responded

MendioLawiringGJ03, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

December 27, 2024

Dealership Rating
Employee Rating

The Service Dept at Wondries Toyota is OK if you’re doing routine maintenance on your car. However, if you have a special or usual issue with your car, especially an older Toyota model (before year 2000), y More

by JTTEACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Kan, Todd Tamaki , David Jackson

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Dec 27, 2024

Wondries Toyota responded

JTTeacher, we appreciate you servicing with us. We are happy to assess any automotive concerns you may have. We appreciate your business and look forward to the opportunity to serve you again as you have need.

December 24, 2024

Dealership Rating
Employee Rating

Great people great service would recommend it for anybody that has a Toyota or any other vehicle to take to this dealership and they’ll get it done right More

by jmcuevas212224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

Report | Print
Dec 27, 2024

Wondries Toyota responded

jmcuevas212224, thank you for servicing with us and for providing feedback. We are happy to hear you have been well taken care of by our Service team. We appreciate your business, your referrals and value you as our customer.

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