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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 13

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

April 23, 2025

Dealership Rating
Employee Rating

The employees are always professional and helpful. The waiting room is ample, the bathroom is always clean, and the coffee is always appreciated. More

by MJACUNA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Wondries Toyota responded

MJACUNA8, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 23, 2025

Dealership Rating
Employee Rating

Good service and high effect work. good quality service .It is quite convenient in helping us to solve some problems of driving. More

by QIUBO1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Apr 24, 2025

Wondries Toyota responded

Qiubo1963, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 23, 2025

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Employee Rating

They have good, friendly, and reliable service. The wait time without appointment is longer than desired. More

by JESUSAVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Wondries Toyota responded

JesusAvina, thank you for serving with us and providing feedback. We are happy you had a satisfactory service experience. We apologize wait time was longer than convenient. We appreciate your business and value you as a customer.

April 20, 2025

Dealership Rating
Employee Rating

The service rep Nelson was very accommodating, knowledgeable and made my vist to Toyota very pleasant. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Wondries Toyota responded

Chris, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Advisor Nelson. We appreciate your business and value you as a customer.

April 20, 2025

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Employee Rating

I like the friendly treatment I received. This time I waited a little longer than usual. More

by JOBEL34
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Apr 22, 2025

Wondries Toyota responded

JOBEL34, thank you for servicing with us. We appreciate your business and apologize wait time was longer than anticipated. We value you as a customer.

April 20, 2025

Dealership Rating
Employee Rating

I was satisfied with the level of service. Nelson was very professional. He explained all my question clearly. More

by JAT0176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 19, 2025

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Employee Rating

Waited 2 hours for an oil change service. Was told 2 hours at the most, but waited 3 hours More

by JOHN.VASQUEZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 18, 2025

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Employee Rating

Was helpful in explaining what my car needed and responding to the problems of my car. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

Report | Print
Apr 21, 2025

Wondries Toyota responded

Kevin, thank you for servicing with us and providing feedback. We are happy Advisor was helpful in explaining and providing updates. We appreciate your business and value you as a customer.

April 18, 2025

Dealership Rating
Employee Rating

Was quoted a time frame for services to be finished but lasted more then was estimated More

by Tonyandrade317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

Report | Print
Apr 18, 2025

Wondries Toyota responded

Tonyandrade317, thank you for servicing with us. We apologize timing was not met and you were inconvenienced. We appreciate your business and value you as a customer.

April 17, 2025

Dealership Rating
Employee Rating

It appears tire notation included in the agreed service was not done. Please contact me via text to set up an appt to get this done. More

by Bob Tsukamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 18, 2025

Wondries Toyota responded

Bob Tsukamoto, thank you for servicing with us and providing feedback. Our Service Director will verify work completed and inform Service Advisor who will follow up with you by text per your request. We appreciate your business and value you as our customer.

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