Nealy Anderson | Page 30

Only car shopping experience I ever enjoyed Few things are more stressful to me than car shopping. Nealy Anderson changed all that. She listened to what I needed, what I could afford, and helped Few things are more stressful to me than car shopping. Nealy Anderson changed all that. She listened to what I needed, what I could afford, and helped me find it. There was never any attempt to 'up-sell'. The feeling of dread I felt upon entering the dealership dissipated almost immediately. She responded to my emails every time and answered my innumerable stupid questions. Seriously. I can't recommend this dealership enough. More

Print

Absolute best dealership in the Chicagoland area! My wife and I have gone to Grand Subaru for both our vehicles, and have been given nothing less than the best service; especially from Nealy Anderson. My wife and I have gone to Grand Subaru for both our vehicles, and have been given nothing less than the best service; especially from Nealy Anderson. Her customer service is outstanding and unparalleled. She not only found us the best deal each time, but she was honest, respectful, friendly, and efficient. We felt immediately at ease, and thrilled with our choice of vehicle. Don’t waste your time with any other dealership or sales team: see Nealy at Grand Subaru!! More

Print

Worth the extra time searching Before buying our new Subaru I contacted five other dealerships. It felt a bit like being on a covert mission. Not a great deal of information was t Before buying our new Subaru I contacted five other dealerships. It felt a bit like being on a covert mission. Not a great deal of information was transferred to us, and we didn't feel comfortable we were at the right dealership...then we met Nealy. She was transparent from our first phone call to the purchase of our vehicle, and she also knew her product. Nealy was with us thru the entire process including the delivery of our Car. I would recommend Nealy if you are looking to purchase a new Subaru for the right money, she won't leave you on the door step. The only reason I gave a 4 star review is because we only have 75 miles on our car and haven't had to use the service dept. yet, but when we do I would expect the same complete process, and then be able to add the 5th star. More

Print

Fantastic service and a great new car Nealy was very helpful and knowledgeable about all things Subaru. She made my car buying experience so much easier and was very friendly! She helped m Nealy was very helpful and knowledgeable about all things Subaru. She made my car buying experience so much easier and was very friendly! She helped me throughout the whole process and answered all of my questions. I am so happy with my new Crosstrek!! More

Print

Great Subaru and great experience I worked with Nealy Anderson to get a new Forester and she was great. I highly recommend her if you are looking for a new or used Subaru! I worked with Nealy Anderson to get a new Forester and she was great. I highly recommend her if you are looking for a new or used Subaru! More

Print

Honest people It's my first time buying a car and I did my research. I emailed a lot of dealerships and this place gave me a quote that was better than every other It's my first time buying a car and I did my research. I emailed a lot of dealerships and this place gave me a quote that was better than every other dealership in Illinois/Wisconsin area. I bought 2018 outback 2.5i for quoted price of ~26500 dollars. Eiverything went smoothly. Nealy was a great agent. She was pleasant and didn't try to sell me extras and didn't pressure me into buying stuff i don't need. Anyway As I was driving home to Wisconsin, I looked at the paper work and noticed that the sale price was two thousands more than what was quoted. I already signed the papers. I was angry at myself and wife for getting duped, so to speak. next day I call the dealership and they immediately corrected it. I suppose they could have xxxxxxxxx me and keep the monies as I already sign the sale papers. Will be coming back for my next car. More

Print

Happy With My Forester I requested an appointment and was scheduled without hesitation. Nealy Anderson is very knowledgeable of the product that she is selling. She was ab I requested an appointment and was scheduled without hesitation. Nealy Anderson is very knowledgeable of the product that she is selling. She was able to answer all my questions without hesitation. I am very happy with my purchase and will definitely recommend Grand Subaru to any one looking to make a vehicle purchase! More

Print

Salt is the best! Nealy and Brianna were a pleasure to work with. They answered my questions directly, and they were able to source the vehicle I wanted. The process we Nealy and Brianna were a pleasure to work with. They answered my questions directly, and they were able to source the vehicle I wanted. The process went quickly. More

Print

Great experience for a first-time buyer Nealy at Grand Subaru was patient, kind, and very helpful in aiding me with my first new car purchase. She is responsive and is an expert at explainin Nealy at Grand Subaru was patient, kind, and very helpful in aiding me with my first new car purchase. She is responsive and is an expert at explaining the car-buying process at Grand Subaru from beginning to end. The whole experience was efficient and informative, and I am thankful to Nealy for making it easy for me. More

Print

Restored my faith in car buying! Nealy's first email promised no hassle, and that was a promise that she kept. During the test drives, she was absent when we drove the cars ourselves Nealy's first email promised no hassle, and that was a promise that she kept. During the test drives, she was absent when we drove the cars ourselves but present when we had questions--the perfect balance. The price was competitive, but the exact model and color I was looking for was in transit. During the wait for it to arrive, she and Nicole were in regular contact and were also very responsive to my questions. When we came in to make the deal and sign the paperwork, there was no huge pressure to add on a bunch of charges, no mystery fees, and no sneaky underhandedness. The price and fees she quoted in the very first email were EXACTLY what was listed on the paperwork. It could not have gone any better, and I can wholeheartedly recommend this dealership and Nealy, especially, to anyone looking for an awesome car and an awesome car buying experience. More

Print