Nathan Hill
Nathan Hill at Martin Chevrolet

Nathan Hill | Page 3

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Nathan Hill

August 25, 2026

Dealership Rating
Employee Rating

Quick service. In and out in 50 minutes with a car wash. Thanks a lot team. More

by Jcl1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Sep 02, 2026

Martin Chevrolet responded

Thank you for your 5-star review! We're happy to be your trusted service provider and appreciate your continued support. - Martin Chevrolet

August 23, 2026

Dealership Rating
Employee Rating

Always amazing! They do a great job! This is my 4th car purchase with Martin would not go anywhere else! More

by novto
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Sep 02, 2026

Martin Chevrolet responded

Thank you for the excellent rating! We're grateful for your business and are always here when you need us. - Martin Chevrolet

August 15, 2026

Dealership Rating
Employee Rating

Took it in for a rim and tire change waited two and a half hours paid DVD walked out to nothing being done to vehicle. More

by jeffreysy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: OC Cardoso

Sep 24, 2026

Martin Chevrolet responded

We’re very sorry for the confusion and, especially, the lack of communication regarding the wrong rim being ordered and ultimately not being installed. We understand how frustrating it must have been to spend that much time waiting without having the work completed. Thank you for giving us the opportunity to make things right. We truly appreciate it and hope to have the opportunity to serve you again. - Martin Chevrolet

August 12, 2026

Dealership Rating
Employee Rating

Professional, knowledgeable and friendly. Would highly recommend anyone to ask him questions about their vehicle More

by jdontpanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Martin Chevrolet responded

Thank you for the 5-star review! We appreciate you trusting Martin Chevrolet with your service needs and look forward to helping you again. - Martin Chevrolet

August 12, 2026

Dealership Rating
Employee Rating

Martin Chevy was ready for my car at the appointed time, got me checked in, did the oil change, tire rotation, etc. I was notified by text when the car was done about an hour later. I bring my Chevy to Mart More

by msmaifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Martin Chevrolet responded

Thank you for the great review! We’re happy to hear your service visit was convenient and efficient from start to finish. We truly appreciate your continued trust in Martin Chevrolet! See you again next time! - Martin Chevrolet

July 28, 2026

Dealership Rating
Employee Rating

Courteous, knowledgeable, and trustworthy staff. They treat me and my car with great care. Great service. More

by mszafranski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

July 27, 2026

Dealership Rating
Employee Rating

Ralph is a great service writer - knowledgeable, accommodating, friendly, and very responsive. Paul is a superb Corvette mechanic. An absolutely great team led by Duane, the Service Director. Martin More

by sak007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky

Jul 31, 2026

Martin Chevrolet responded

Thank you! We appreciate you recognizing our team and the care they put into taking care of our customers and their vehicles. We'll be sure to share your kind words with Ralph, Paul, Duane, and the rest of the Martin Chevrolet team. Thank you for choosing us and for your continued trust! - Martin Chevrolet

July 20, 2026

Dealership Rating
Employee Rating

Computer said car was due for oil change and air filter change was not reset from last time job was done. More

by rsvette5
Recommend Dealer
No

Other Employees Tagged: Nathan Hill

Jul 31, 2026

Martin Chevrolet responded

Thank you for your feedback, and we're glad we had the opportunity to address your concerns. We apologize that the oil life monitor and air filter reminder were not reset during your previous visit. We appreciate you bringing this to our attention, as it helps us improve our processes. Thank you for giving us another opportunity to earn your trust, and we look forward to providing you with a better experience on your next visit. - Martin Chevrolet

July 18, 2026

Dealership Rating
Employee Rating

Your front desk service dept. is not friendly at all. Nathan promised to call me on 7-16-26 regarding mask under the hood but he failed to call. I had to call him and left message More

by VOLINJA1954
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 21, 2026

Martin Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced and understand how disappointing it is when communication and service don't meet expectations. We appreciate you recognizing Jacob for his helpfulness, and we'll be sure to share your kind words with him. Your comments about the lack of communication after your June 29 visit are being taken seriously. We will review your experience with our service team so we can better understand what happened and work to improve our communication and service processes. We value your business and appreciate you bringing these concerns to our attention. If there's anything still unresolved, we'd welcome the opportunity to discuss it with you directly and work toward a satisfactory resolution. - Martin Chevrolet

July 09, 2026

Dealership Rating
Employee Rating

Top notch service and great customer care. Kept me informed throughout and a complementary car wash More

by josecsrgrd-gmac
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re thrilled to hear you received top notch service and that our team kept you informed throughout your visit. We’re glad you enjoyed the complimentary car wash and truly appreciate your business! - Martin Chevrolet

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