Nathan Hausser | Page 11

Excellent Service Department I've had the pleasure of dealing with Nathan on two occasions for oil changes and a couple other minor things. Each time I was dealt with courtesy and I've had the pleasure of dealing with Nathan on two occasions for oil changes and a couple other minor things. Each time I was dealt with courtesy and professionalism. I was made to feel that I mattered to him and to his business. Thank you everyone in the service department for your excellent work and your friendliness; from the technician to the cashier - you are simply marvelous. More

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Top Notch Service and Professionalism I just purchased a pre-owned Ford F-150 truck from Lewisville Autop[ex and since I had concerns of the lift that was on the truck, I needed everything I just purchased a pre-owned Ford F-150 truck from Lewisville Autop[ex and since I had concerns of the lift that was on the truck, I needed everything checked out to ensure there was nothing that needed my immediate attention. Let me also say that the my sales rep Jeremy and the management team there are outstanding as well and had mentioned me to take my truck to Hurst Autoplex as they have all the necessary equipment to check the my list of items regarding the lift and their team would take care of me. Well, Nathan Hausser greeted me upon my visit and as I gave him my information and my "list" of things that needed to be done; Nathan was attentive, listened to all my concerns and gave me the assurance that everything would be looked at in detail and assured me that they would take care of me. I was completely surprised by not only the attention and assurance to my concerns, but at the time the technician was working on my truck, Scott had come out and went over in detail what my concerns were specifically and covered all items of exactly what he had done. Scott was very attentive to my concerns as well and answered all my questions completely. In closing, ( want to say that Nathan Hausser and Scott were very professional and answered all my questions and concerns completely. I highly recommend this dealership for all your vehicle purchases and services needed on your vehicle. I'm very impressed with the team and you now have a customer for life! Thank you, Randy More

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awesome service department Every time I have used the service dept, Nathan has been very thorough and efficient. I drop my car off with a my honey-do list,and get it back at 100 Every time I have used the service dept, Nathan has been very thorough and efficient. I drop my car off with a my honey-do list,and get it back at 100% with in a good time frame. My only complaint is there is not a courtesy car service. More

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Hurst Autoplex Overall experience was great! The service staff is trustworthy and the sales staff was friendly and knowledgeable and they were able to get me into a Overall experience was great! The service staff is trustworthy and the sales staff was friendly and knowledgeable and they were able to get me into a new car with a great financing. Would recommend to family and friends and will definitely be back! More

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dealer confidence purchased our 2008 outlander new from huggins mitsubishi and nathan houser was a service writer there. He has been with hurst autoplex since huggins purchased our 2008 outlander new from huggins mitsubishi and nathan houser was a service writer there. He has been with hurst autoplex since huggins dropped the mitsubishi line. We have complete confidence in him in caring for our car and would recomend him as a service writer and the dealer one to be considered in purchasing a vehicle. Robert & Lydia Voyles More

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The reason I gave the ratings I did is because Nathan has been my Service Manager for 13 years and I followed him to this new Hurst dealership. He's honest, friendly, courteous, always smiling and very helpf been my Service Manager for 13 years and I followed him to this new Hurst dealership. He's honest, friendly, courteous, always smiling and very helpful. As a single lady, it is wonderful to have someone like Nathan I can trust with my vehicle. As a mechanic's daughter, I'm aware that not all dealerships have people who are honest or care about their customers! I've always had great trust, belief and gratitude towards Nathan. He's the best I've known in this business. He has always known what was going on with my car and kept me in tune with that. This dealership has a real gem of a Service Manager in Nathan and I will be a customer here for as long as I have this car and Nathan is there to make sure everything goes right with the service I receive. I ONLY trust Nathan and will ONLY let him help me with my car needs. Thank you Nathan for always telling me the truth and for being concerned about my car and for me being out on the road. You've saved me many a time from having something happen when you have prevented things in the past! I look forward to taking this car to 300,000 and more miles with your help and guidance!!! Many Blessings at the new dealership!!! More

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If you would like to work with an honest service advisor look no further than Nathan Hausser. My Eclipse is 11 years old and is approaching 200,000 miles. Nathan is the only service advisor this car has eve look no further than Nathan Hausser. My Eclipse is 11 years old and is approaching 200,000 miles. Nathan is the only service advisor this car has ever seen.Thanks to Nathan and his skilled team of service techs this car looks and runs like the first day I purchased it. Nathan will never try and sell you a service you do not need and your safety is his top priority. I highly recommend Nathan!! More

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