Nate Small
Nate Small at Regal GMC

Nate Small

GMC Service Specialist

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.1
14 Reviews
4.1

14 Reviews

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14 Reviews of Nate Small

October 22, 2026

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Team was great to work with and the customer service is genuine … will repeat as a customer More

by skillern4
Service Price Transparency
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Recommend Dealer
Yes

October 18, 2026

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Told the dealership I didn't want an alignment and was still charged for it and then when confronted about it, I was accused of lying. Will never visit GMC Lakeland EVER AGAIN. More

by tslind2021
Recommend Dealer
No

Other Employees Tagged: Nate Small

Oct 21, 2026

Regal GMC responded

We’re sorry to hear about your experience and that you felt accused when raising your concern. Our check-in process uses an iPad to document authorization before work is performed. We’d appreciate the opportunity to review that authorization and the alignment charge with you. Please contact our service manager so we can look into this. Johnny Mullins (863) 356-4439

October 15, 2026

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The customer service provided by Nate was great. He was courteous and knowledgeable. He also provided me with shuttle services More

by josephestafford
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Recommend Dealer
Yes

Other Employees Tagged: Lacey Palmer

October 13, 2026

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Very helpful, knowledgeable, and informative. The dealership employees were friendly and wanted to make sure we were taken care of. More

by Tysonwadlington
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

October 10, 2026

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Thank you for the communication, care, and customer service. I appreciate it! Thank you again. More

by THFINLEY89
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Recommend Dealer
Yes

September 23, 2026

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Nate at service was very kind and helpful and GMC was accommodating with the issue at hand and helped out a lot, went for service twice and they never questioned anything and deal with the issue and comp More

by v04garrote
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Recommend Dealer
Yes
Sep 24, 2026

Regal GMC responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

September 02, 2026

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The dealership was great All sales and service folks were very professional and made up for the shortcomings of your corporate service teams which was horrible except for Deanna More

by winwinmike
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

Sep 24, 2026

Regal GMC responded

Thank you for sharing your experience! We’re glad to hear our sales and service teams were professional and able to make your experience a positive one. We truly appreciate your business and your feedback!

July 25, 2026

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Nate is always more than accommodating and always cares about the clients I really appreciate him! More

by Marjan1044
Recommend Dealer
Yes

Other Employees Tagged: Nate Small

Aug 13, 2026

Regal GMC responded

Thank you for trusting Regal!

May 10, 2026

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Two times separate appointments they promised they would fix my vehicle I’ve been waiting since February and it’s may absolutely the worst service department in the United States period More

by Bucsfan1
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Recommend Dealer
No
May 19, 2026

Regal GMC responded

I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. Please feel free to reach out to Brian Guber (863) 904-2106 - Service Lane Manager to discuss.

May 21, 2026

Bucsfan1 responded

What can we discuss after four months of. Lies? It makes zero sense to me replacing a component would take this long not to mention I was forced to prepay for the part that never came your service department is a joke nobody can afford to laugh at. I called on Friday may 15th at 1252 just to see what kind of lie I would be told and sure enough the part was on it’s way should be in 2-3 days today’s the 21st by the way. That’s the business model? keep lying to a costumer that makes great service again worst service department in the country no comparison. crazy part is there is no option for Zero stars because that’s what I would give

May 06, 2026

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We had a great experience at Regal GMC We took my car in for service. Learned there was a couple xtra things wrong with it. We traded in for a newer vehicle. Thanks to help of Issa, Stan & Lacey. All exce More

by carlajd6519
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Recommend Dealer
Yes
May 19, 2026

Regal GMC responded

We sincerely appreciate you taking the time to share with us your experience at GMC.

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