Nate Small

He took care of problems from the beginning to end I was in and out in and out More

by Carmen Hudson Verified Customer Verified Customer

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I spent a lot of money on accessories and trusted regal and Nate to install them. I expected all the accessories installed one or two trips. I purchased mud flaps front and rear. Originally when I made the and Nate to install them. I expected all the accessories installed one or two trips. I purchased mud flaps front and rear. Originally when I made the service appointment I had a rattle going on that I needed them to address and also install all the accessories. They did fix the rattle but only installed the mud flaps. I was told they would need more time to install the rest of the accessories. Trip 2 Floor mats for the rear that I installed myself. A front hood guard window guards, a chrome tip for the tail pipe that I installed. I had to ask 4 different times for the rear floor mats and the rear bed cover. The parts department doesn't have it together either, nobody knows where orders are when they are received. When i brought the truck to have rear short bed cover installed they apparently looked for it for half a day. When I came to pick up the truck that they had from 7:30am till 5:40pm the bed cover was still the only accessory installed. I purchased a high definition front and rear camera for the truck as well. It wasn't wired correctly according to the technical support from the manufacturer of the camera. I have to return to the dealership again on Monday to try and resolve that issue. I paid a little over 1000.00 dollars to have all this stuff installed and its been a struggle to work with regal to see this through. I have purchased 6 vehicles from regal and had service over the many years on all of them. I really hope someone with authority reads this and can make some changes at this dealership. More

by ROBERT7369 Verified Customer Verified Customer

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Team was great to work with and the customer service is genuine … will repeat as a customer genuine … will repeat as a customer More

by skillern4 Verified Customer Verified Customer

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Told the dealership I didn't want an alignment and was still charged for it and then when confronted about it, I was accused of lying. Will never visit GMC Lakeland EVER AGAIN. still charged for it and then when confronted about it, I was accused of lying. Will never visit GMC Lakeland EVER AGAIN. More

by tslind2021 Verified Customer Verified Customer

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The customer service provided by Nate was great. He was courteous and knowledgeable. He also provided me with shuttle services He was courteous and knowledgeable. He also provided me with shuttle services More

by josephestafford Verified Customer Verified Customer

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Very helpful, knowledgeable, and informative. The dealership employees were friendly and wanted to make sure we were taken care of. The dealership employees were friendly and wanted to make sure we were taken care of. More

by Tysonwadlington Verified Customer Verified Customer

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Thank you for the communication, care, and customer service. I appreciate it! Thank you again. service. I appreciate it! Thank you again. More

by THFINLEY89 Verified Customer Verified Customer

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Nate at service was very kind and helpful and GMC was accommodating with the issue at hand and helped out a lot, went for service twice and they never questioned anything and deal with the issue and comp accommodating with the issue at hand and helped out a lot, went for service twice and they never questioned anything and deal with the issue and completed it. More

by v04garrote Verified Customer Verified Customer

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The dealership was great All sales and service folks were very professional and made up for the shortcomings of your corporate service teams which was horrible except for Deanna very professional and made up for the shortcomings of your corporate service teams which was horrible except for Deanna More

by winwinmike Verified Customer Verified Customer

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Nate is always more than accommodating and always cares about the clients I really appreciate him! about the clients I really appreciate him! More

by Marjan1044 Verified Customer Verified Customer

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